This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am unable to adjust the headrests. A very strong person can with difficulty move them, but I cannot. This is either a design problem, or manufacturing problem wherein tong separations do not align with channel separations. This means passengers cannot adjust headrest heights properly. I have been into the dealership 2times and gotten only a 'that is how they are built' response. I would have the headrests removed, but this is not legal.
- San Diego, CA, USA
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- San Diego, CA, USA