This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Nissan Juke. The contact stated that while driving approximately 5 MPH, the front driver-side steering airbag was inadvertently deployed. The air bag emitted black smoke, a chemical substance, fractured her watch off from her wrist due to the impact, and the steering wheel seized. As a result, the driver lost control of the vehicle and crash into a second parked vehicle. During the crash, the driver sustained injuries to the upper left leg and left hand, neck, left shoulder, and torso injuries along with a left forearm laceration and chemical burning from the air bag deployment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 84,000.
Takata recall: I was traveling about 5mph on a dirt road when the air bag deployed. I was not hit by anything and did not hit anything. The seat belts also locked up.
- Superior, MT, USA
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- Largo, FL, USA