This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Nissan Juke. The contact stated that while her husband was driving at an undisclosed speed, he became aware of a fuel odor inside the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed fuel rail washer, and it was determined that the fuel rail washer needed to be replaced. The vehicle was repaired. The contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 12V069000 (Fuel System, Gasoline). The contact was also informed that the fuel pressure sensors were not replaced at the time, however the fuel rail washer were retorqued. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.
The contact owns a 2013 Nissan Juke. The contact stated upon starting the vehicle, a fuel odor was detected in the vehicle. The contact stated that no warning lights were illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnosis or repairs. The contact spoke with the manufacturer and was advised to reach out to the local dealer to get the vehicle diagnosed. The contact researched the vehicle year, make, and model online and linked the failure to NHTSA campaign number: 14V683000 (fuel system, gasoline) however, the VIN was not included in the recall. The failure mileage was 149,500.
- Ashburn, VA, USA
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- Downey, CA, USA