I was driving my wife's 2013 Nissan Juke which was purchased in December of 2013. I was driving the car by myself for the second time and therefore I was not accustomed to using the keyless ignition. I stopped to check the mail box approximately 100 feet on top of a small hill on the road of my condominium complex, where the mail box was located. I was focused on the process of using the new push button system of turning off the ignition and consequently did not shift the car into park. I turned the car off and exited the car while it was still in drive, left the door open and proceeded to walk over to my mail box. I did not recall hearing any type of alarm alerting me to the fact that the car was not in park. Once I realized the car was rolling, I ran after it hoping to catch it before it hit someone fearing that someone could be seriously injured or killed. I ran over some damp grass fell to the ground so hard I severely dislocated my right shoulder severing 3 rotator cuff tendons requiring extensive surgery. Also I was running so hard that I tore the muscles in the back of my legs and severely lacerated my right forearm as well. The car came to a stop after it brushed up against my neighbor's garage causing approximately $4,000 worth of damage to the vehicle and also approximately $1,200 worth of damage to the garage, lawn and shrubs. Mail out 02/25/15

- Wallingford, CT, USA

I was driving to work on a major tollway freeway in houston, Texas at about 5:30 in the morning. A rock flew up and hit my passenger side foglight and shattered it. I just bought this car three weeks prior. I feel that this will be a constant problem. Whoever decided to put glass foglights low in the front is not very smart. Engineeringly speaking these foglights are not tilted to help with the impact of debris on a freeway. They should have thought about this a little more when they made them. Not to mention, I bought this car brand new. I did not expect any problems so soon. I did not purchase and extended warranty, I figured the car would be covered, being that it was new. I was shocked to find out the foglight alone is $175 and the labor is another $300 dollars. This seems extremely expensive for the average person to spend when I just gave them $ $21,000 not more than six weeks ago. I have since then parked my brand new car in the garage and am driving my old reliable vehicle. Not only can I not afford a new foglight every time a rock hits my car, but I am thoroughly dissatisfied. The company will not cover it. I feel jilted. The problem with the foglight is four fold- it is made of glass, it will take half a day for and experience mechanic from the dealer only to replace this bulb, they have to tear into other parts on this Nissan just to change the bulb, the lights are not tilted so rocks will always be a direct impact shatter. Maybe they could change the style to one panel like the old 2005 cars. It is too expensive to replace a single bulb kit. I hoping with this letter that atleast, the manufacturers will change this somehow. Either make the foglights out of some kind of plastic, or change the bumper altogether, so the lights are at the top, near the hood of the car. I am so sad!

- Houston, TX, USA