This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this Nissan 2012 from Hyundai Santa Maria. It has had a problem starting consistently. There are recorded records all over the net. Simply google Nissan Juke Push Button won't start. I have already spent some money trying to figure out the issue. People have been stranded in my car Calling triple A. It drains the batteries which are $250 each. Nissan indicates that the remote keyless entry that stalls in the accesory mode. It has been 10 yrs an people are having to dump their cars. Mine I pay $224 a month an 11k loan for it to sit in my driveway. It is a danger as if the car cannot be started in a hazardous situation then someone will die. The contact stated that Nissan has not offered any assistance so far. The contact was informed by Nissan that their vehicle does not apply to the recall and recommended that they pay for diagnostic testing.
This Juke has been great until now a week ago. It has intermittently failed to start. All things check out good that usually cause this. The battery, alternator, starter, etc. We have had it leave us stranded and the mechanic cannot find anything wrong. There was a service bulletin sent out about 2011-2013 Jukes saying Nissan knows this is a problems. However the dealership knows nothing about it and less than helpful. They want to charge 160$ to see if they can diagnose it, but it must fail in order for them to diagnose. The problem with that is that it doesn't always fail. There are many days it starts without issue. I unfortunately don't have an extra vehicle to help get my family around while they keep it for several days. We bought this car used, and have had no issues until now. There are many complaints online about the same issue. Seems Nissan should own the fault and that dealerships should know how to help customers it doesn't always fail to start after it has been sitting. It could have been driven and then turned off to get gas, and then won't start. Oh and it always starts after the battery has been jumped off. What is that about since the battery test good. Seems electrical, or software update something. Please help.it seems that other customers have had the ECM reprogrammed and that has seem to help resolve the issue. Southwest Nissan is awful.
Problems with constant battery drainage. Even though the car is just parked and nothing on battery drains randomly and out of nowhere. I have replaced battery 7 times in the last 2 years. I am always scared to be stranded and en up calling aaa to rescue me. I have called aaa at least 12 times in the last 3 years just to get my car going. I have taken the car for service and diagnosis to various Nissan dealershipd to have checked and they always say they don't know what the source of the problem is. This is so beyond frustrating!!
Juke has difficulty starting sporadically. Attempted to change alternator and battery however it did not resolve the problem. Multiple dealerships were unable to locate source of the problem as it was hard to be replicated. Took car to have battery checked and they stated that there appears to be something draining battery when off. Car has left me stranded multiple times due to not being able to start.
I have a 2012 Nissan Juke and about a month ago the driver side door power lock started to not function properly. After another week the door lock completed quit working. Than another week later the driver side rear door lock quit working. So two power door locks quit working in the same month. Now the doors won't lock or unlock automatically. The alarm still sets on the car but the door will still open and start the alarm (really annoying). I am a little concerned that if I needed quick access in or out of the car I wouldn't be able to which risks my safety and whoever is sitting behind the driver. I just think this must be a really cheap faulty part if two went out the same month. And the car has not been in any sort of accidents.
- Saint George, UT, USA
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Having problems with the starter. Changed out battery twice within 3 months. The battery is being drained. Not sure why this car is having problems. Had to call aaa for help 3 times. Cannot trust going somewhere. Car may not start once I get to my destination. Have had the car less than 1 year
Purchased brand new in 2012 and I have put 5 new batteries in this car, . the adverage life span is 10 months. I just had the car serviced at 60K and within 1 week the battery was dead ( the dealer admitted did not test the battery at that service) put new battery in dead in 2 months. Dealer has not offered any solution for this problem for the past 3 years. Others owners have complained about the same issue and model and no solution is ever offered. Something is draining it. This is a safety issue. You just do not know when it will die. Always parked when the battery dies, I get it jumped and it starts. All the electrical comes on but the car will not turn over. I drive the car daily for long distances so the altenator will charge.
The battery was dead on two occasions within 2 weeks. The first time it was parked in my garage and it was morning. The second time it was parked at work. I drove the car to purchase gas at lunch time and when I tried to start it to go home at 4 pm the car would not start. Aaa came and boosted the battery and tightened the connections the first time. The second time aaa just tightened the connections on the battery and the car started. I just purchased this car so I don't know what problems the previous owner had. Why would the connections be loose. I have never had this problem before and this is my sixth vehicle.
The contact owns a 2012 Nissan Juke. While the vehicle was parked, it failed to start without warning. The vehicle was taken to a dealer where the failure could not be determined. The battery was replaced, but the failure recurred randomly. The vehicle was towed to a dealer where the manufacturer was notified of the failure. The failure mileage was unknown. Updated 04/14/16 the consumer stated there are 3 similar complaints on safecar.gov with the Juke. Consumer never received a response to the letter. Consumer spoke with justin in Consumer Affairs, who arranged for tom osborn to meet the consumer at wesley chapel Nissan. Tom osborn said he made minor adjustments and 2 days later the car was dead. Consumer went back to the dealer- couldn't find anything wrong with it but brandon in service said he made some adjustments. Dealer doesn't know what's wrong with the car. Consumer has extended warranty. Consumer stated there are multiple complaints on other websites as well from consumers with the same problems. Updated 6/5/18
The battery dies a lot! cannot figure out why, I have been left stranded numerous times, not fun, sometimes I only left my car for half hour or so, I come back and it is dead, have to wait for aaa or a friend, this has been going for several years and just happened again tonight
2012 Nissan Juke. Consumer writes in regards to vehicle failure to start problems. The consumer stated the failure happened occasionally. The alternator and battery were deemed to be good. When the vehicle failed to start, it initially made an electronic clicking noises; not starter motor clicking noise. The engine did not turn at all and after a couple of times the vehicle would go totally dead. Upon being jump started, the battery and electronics were perfectly fine.
The contact owns a 2012 Nissan Juke. While driving approximately 20 mph, the vehicle stalled without warning. The vehicle was taken to a dealer where the technician stated that the vehicle was operating as designed. The battery was replaced; however, the failure recurred five times. The manufacturer was notified of the failure. The failure mileage was 40,000.
The contact owns a 2012 Nissan Juke. While driving 35 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to a dealer. The contact was unsure about the part that needed to be replaced. The vehicle was repaired; however, the failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 5,000. Updated 6/4/15 the consumer experienced the failure five times. Updated 06/11/15
When turning on the air conditioning in the car after engine startup a very strong smell of gas enters the vehicle cabin. The fumes are very strong and unmistakable. This does not happen every time but happens often enough to be a concern. This started I would say within the past 4-6 months, not sure exactly when. Did not take the vehicle to the dealership for concern, was waiting for an oil change interval to come up. I told the dealership about the issue when I took the vehicle for a timing chain replacement tsb. The dealership (weston Nissan in davie, Florida) has said that they could not duplicate the problem. Gas smell/fumes entering the vehicle compartment is a safety/health issue especially when you have a child inside.
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- Paso Robles, CA, USA