Juke Timing Chain Voluntary Service Campaign ? Expiration Notice
***** Campaign Summary*****
Nissan launched this Voluntary Service Campaign on April 25, 2014 on certain 2011-2013 Nissan Juke vehicles to offer customers the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the customer for parts and labor.
Nissan has made multiple attempts to notify customers concerning this service campaign and informed them that the campaign will end September 28. Nissan wants to inform dealers to open repair orders on or before September 28, 2017 in order to have timing chain replacement covered by this service campaign. Vehicles presented for repair after this date will not be covered by this service campaign and any repair will be performed at customer expense if the vehicle?s warranty has expired.
***** What Dealers Should Do *****
1. Service Comm will deactivate P4213 on any unrepaired VINs on September 29, 2017.
- Repair orders must be opened on or before September 28, 2017
2. Dealers should submit any open claims for the timing chain replacement under this campaign by October 6, 2017. Claims submitted after this date will be rejected.
