This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Nissan Juke. The contact stated that while driving at various speeds, the vehicle would shut-off with the service engine soon warning light illuminated. The contact had taken the vehicle twice to the dealer where she purchased the vehicle and both times the dealer was unable to diagnose the failure. As the failure persisted, the vehicle was taken to Nissan of Hendersonville (1340 Spartanburg Hwy, Hendersonville, NC 28792) where they replaced the spark plugs and performed an oil change; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Car suddenly will not start out of the blues, took the car to dealer and found ipdm E/R and ECM went bad suddenly. Now it's about $1700 in repairs bill for a no start issue.
Takata recall to whom it may concern my 2011 Nissan Juke has been having some electrical problems when I purchased the vehicle it came with a remote start two weeks in the vehicle wouldn't start with the remote start whenever I pushed the remote start it would click and wouldn't come on. It also made the two car keys I had not work and the monitor screen wouldn't turn on. I replaced the batteries on the keys and also the car and eventually disconnected the remote start ast the problem still proceeded. After doing so it worked for a couple months fine except for a few glitches in the monitor now it's acting up again while I was driving it the screen went off while driving I turned the car off and the screen comes on again. Then the car stops while I'm driving. I had a local mechanic check he said it was my timing chain in my engine I found an article on cars.com that said the repair is covered under recall. I'm still making payments on my vehicle and I have no warranty the repair is expensive about 2,000 to fix so I am without a car.
The contact owns a 2011 Nissan Juke. The contact stated that the vehicle lost power and stalled without warning. The vehicle was towed to the contact's residence. The tow truck driver inspected the vehicle and indicated that the timing chain may be the cause of the failure. The vehicle was not diagnosed by a dealer. The manufacturer was notified of the failure. The approximate failure mileage was 45,300.
Door latch and locks not working properly. Service bulletins (3) were issued but I was never informed and Nissan won't cover the cost of the repairs. Car is parked. I told Nissan this is a safety issue cause passengers can not get out of the car at times.
- Nashua, NH, USA
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The contact owns a 2011 Nissan Juke. The contact stated that the vehicle experienced a total loss of power while driving on an incline. The failure occurred without warning. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
In August of 2013 I purchased a 2011 Nissan Juke. 2 months later the battery died. I replaced it. Between that time and March 2015 I had to replace the battery 2 addition times. In March of 2015 again the battery dies. I jumped started it a couple of times in a period of 3 days. On the 4th day while driving the car acted as if it would stall on me while driving. This scared me enough to take it into the dealership. They ran diagnostic test on the car and found nothing. They replaced the battery (corporate reimbursed me for the cost) now in Feb 2016 the new battery they installed died again. I did as they advised me to do the previous time which is to have it towed into the dealership instead of jump starting it and driving it to them. Again they ran diagnostic test and found nothing. They have again replaced the battery. The dealership acts as if the problem is fixed. My concern is that a few months from now the car will again drain the battery. What about if it drops a charge while I am driving it on the road? I have read several complaints on line regarding the same issue with other 2011 Juke models but I do not see it mentioned on the national highway safety administration website.
My radio control stopped working. When trying to raise or lower the volume, the radio dial simply mutes the radio. The steering wheel controls are still working. Dealer informed me that they would need to replace the radio with a refurb and it would cost about $400-$500. This car is 5 years old, the radio dial should not stop working within that time. No other option was made available to me.
The contact owns a 2011 Nissan Juke. The contact stated that the fuel gauge was not displaying the accurate fuel level readings. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign id number: 12V069000 (fuel system, diesel). The approximate failure mileage was 37,000..... updated 08/05/14 the consumer stated the vehicle is not reading the true mileage. Updated 08/11/2014
My Juke caught on fire this morning! it only has 32,400 miles on it and I am left with no car and little interest from Nissan. I did smell gas but did not think much of it. My son is on dialysis 3 days a week and at first the corporation told me I would be reimbursed for a rental car for three days but before the call concluded they changed their mind telling me it was pending decision. There is a recall on the 2011-2012 Juke fuel injected engine due to fuel may leak from the pressure sensor, increasing the risk of a fire, that I was not notified of. Nissan is recalling certain model year 2011-2012 Juke, infiniti qx and infiniti M vehicles. The fuel pressure sensors may not have been tightened to the correct specification. As a result, the fuel pressure sensor may loosen due to heat and vibration causing fuel to leak. They tried to tell me that my car was one that had already been fixed....so, then why am I left walking in the subzero temperatures?
The contact owns a 2011 Nissan Juke. The contact stated the engine failed and the battery drained excessively. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 90,000. The windshield made a squeaking and rattling noise when driving and going over bumps. It was almost a constant sound. The engine would idle and sputter, when stopped at a red light. When the consumer accelerated from the light, the vehicle stalled. It was determined the timing chain snapped and caused damage to the crank sprocket and chain. The times chains, guides, timing chain tensioner and crank sprocket were all replaced. The vehicle started but mis-fired due to the valves being bent. The engine block was then replaced, due to damage to the valve guides and piston tops. The vehicle had to be to towed to the dealer, because the vehicle was emitting blue grayish, colored smoke, and then stalled. Updated 06/18/14
On January 18th, dealer completed recall notice repair of fuel pressure sensor. When vehicle was picked up from dealer that weekend, only went 2 1/2 miles and vehicle experienced electrical failures. Engine getting fuel, however no power to transmission, steering, brakes. Dealer states its the battery and replaced battery. Approximately 25 miles later we have experienced the same electrical failures. Starting with power, then radio, lights, fans and shifting, and eventually total engine failure. Vehicle has now been towed to dealer again.
The sending unit in the fuel tank failed stranding my 19 year old daughter in traffic during a storm with very poor visibility. This could have resulted in a multi-vehicle wreck with fatalities. Law enforcement arrived at the scene and directed traffic in the rain. The vehicle was towed to the dealership and repairs were made.
A D V E R T I S E M E N T S
- Hendersonville, NC, USA