"ECM REPROGRAM DEALER SERVICE ACTION
*****DEALER ANNOUNCEMENT*****
NISSAN IS CONDUCTING A DEALER INVENTORY SERVICE ACTION TO UPDATE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON 103 SPECIFIC 2016 FRONTIER VEHICLES IDENTIFIED IN SERVICE COMM. THE INCORRECT ECM ROM (READ ONLY MEMORY) DATA WAS INSTALLED ON THE AFFECTED VEHICLES.
THESE VEHICLES ARE EITHER CURRENTLY IN DEALER INVENTORY OR ASSIGNED AND IN TRANSIT TO THE DEALER.
VEHICLES ARE NOT SUBJECT TO STOP SALE. NISSAN REQUESTS DEALERS TO COMPLETE THIS SOFTWARE UPDATE PRIOR TO SALE TO ENSURE CUSTOMER SATISFACTION.
*****WHAT DEALERS SHOULD DO*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. VERIFY IF VEHICLES CURRENTLY IN NEW DEALER INVENTORY ARE AFFECTED BY THIS SERVICE ACTION USING SERVICE COMM I.D. PC479.
- NEW VEHICLES IN DEALER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN). PLEASE CONTINUE TO CHECK NEWLY ARRIVING INVENTORY FOR CAMPAIGN APPLICABILITY.
- REFER TO NPSB 15-460 FOR ADDITIONAL INFORMATION
2. USE THE ATTACHED PROCEDURE TO INSTALL THE UPDATED SOFTWARE.
3. THE SERVICE DEPARTMENT SHOULD SUBMIT THE APPLICABLE WARRANTY CLAIM FOR THE ACTION PERFORMED SO IT CAN BE CLOSED ON SERVICE COMM AND RELEASE THE VEHICLE."
