This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Around March 23, 2020 I noticed my drivers seat moving when I accelerate or slow down. I thought the problem was loose hardware so I was going to tighten the mounting bolts over the weekend. When I started to tighten the hardware I found it was all tight. But the seat continued to move about. That weekend I removed the driver's seat and found the front right mounting point torn out of the sheet metal. The threaded re-enforcement tab had torn through the sheet metal used at the seat mounting point. I removed the tab from the seat and noticed that the spot welds had not failed it was the sheet metal brace bracket, it was attached to, that had failed. I first noticed the movement while heading home from work and accelerating from a stop. I was making a left turn from a 2 lane side road to a 6 lane divided city road. In the time that I have owned this vehicle it has never been wreaked, and to the best of my knowledge this vehicle has never been in an accident. I have gotten several repair estimates from collision shops. Universally all of the shops claimed to have never seen this kind of damage.
The passenger seat airbag sensor will not register a passenger in the seat properly and is causing the airbag disabled light to illuminate on the dashboard, indicating the airbag will not deploy in an accident. This is an ongoing issue. It has been documented twice with the dealer, and once with the manufacturer who is refusing to escalate the issue.
- Irvine, CA, USA
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- Surprise, AZ, USA