This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2009 Nissan Cube had a recall for the manufacturing defects associated with the electrical steering column lock (escl). It went out in January 2020 and the Nissan dealer wants $832 to repair what is a Nissan manufacturing defect. Investigating this it was found that in January 2012, just before the car was purchased from the Nissan dealer, the escl recall was fixed at the murfreesboro dealership. As I wasnt the owner at the time I do not have paperwork to show this, only the word from the dealer. The escl is obviously still a problem but the dealership said since it was fixed once that met the recall criteria and I have to pay for the manufacturers defective escl. The red light with the key came on when it was parked at a store and wouldn't move so it was towed to the Nissan dealer. They have stated the part is $579.93 and the labor will be $312.50. Nissan consumer hotline was contacted and they said that it was repaired but wouldn't give me a date/place so I called the dealership I bought it from to get this information. They are the ones who stated it was done in January 2012 when it was in their possession to sell on the lot. Since it is a documented manufacturers warranty and the dealership supposedly did the work while the car was for sale on their lot (meaning we have to trust they actually did the expensive repair), when the problem still exists why is it not being covered? this is a well documented problem throughout the internet of Nissan 2009 Cube owners who to this day are having problems with the escl and the extremely expensive repair bills that go with it.
Same issue as the owners in this thread with regards to the escl. Went to start my car as a snow storm was starting and no luck. My local Nissan dealership said it was an issue with the escl and that there was no recall on the Cube. However, my partner owns a 2009 Altima and had the same issue a month ago and got it fixed at no cost. The fact that numerous 09 Cube owners are experiencing this issue around the same time with no offer to recall or reimburse us is ridiculous. I have emailed customer service with screen shots of everyone's complaint and reached out to Nissan via twitter. They have responded and are looking into the issue now. Fingers crossed they do something for
A D V E R T I S E M E N T S
- Willowick, OH, USA