This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had to replace the brake switch twice in this vehicle and it is under 35k miles. Other Nissan models have had this recalled. Once it begins to fail, the car will not start because it doesn't detect the brake is depressed. It also sets off the BCI Malfunction warning randomly and while driving, which impacts cruise control and brake safety. I can send invoices of repairs from dealership if helpful.
Although I have a brand new battery, there is a short in the system that causes it to drain entirely when turned off. At least twice a month, the battery will die because it won't hold a charge when not operating. This is especially challenging when it is very warm in the summer. Once the battery is jumped, I have to run the vehicle for 30 minutes to recharge and hope it is full. I've been told it's a known defect but not yet a recall, but I can cite many examples of how this creates a safety issue when I am unable to jump it repeatedly with my portable jumper. As it is an electrical issue, this needs to be addressed and cited as a recall to stop the insanity!
Middle section of instrument panel lights are out. This is making it hard to see your speed while driving at night and in turn takes your eyes off the road for longer. Service center couldn't believe that a LED instrument panel would go out so soon. Additionally, something drains the battery if the car sits for more than a day. Several times I have not been able to start the car both at home and away. Battery has been replaced 3 times in the last year and a half. Last battery pulled was tested as still good by the service center. There were no warning lights or messages for these issues.
There are several electrical problems with this vehicle that through research has proven to be a problem with several people with this vehicle. The speedometer lights only illuminate half of the numbers, which can cause an issue when its dark and you can't see your speed. The battery seems to be drained in about a year after installing new battery. The right rear tv in the headrest does not work properly as well as the cooled and heated seats on the driver side. This does not necessarily cause a safety problem, but it does seem to be assisting in draining the battery. This morning the car would not start, but when trying to turn the car off the vehicle remained on, no matter what was tried to turn off. It is a fear that the vehicle will cut off while driving and would put the driver and passengers in danger. This has been an ongoing issue and Nissan claims that this is a personal issue, due to it not being under warranty. When forums are created and several people are having the same issue, it is concerning and Nissan needs to take care of this situation.
Car is has been having BCI Malfunction warning come up. This has happened numerous times since purchasing. It has been taken to the dealership multiple times for this issue. They have replaced brake switch sensors and even the battery and calibrated everything and the problem continues to persist. This has left us stranded on the side the road with the car not starting. It has caused sudden braking while driving on interstate with no warning and nothing to cause this reaction-?? two Nissan dealerships that have looked it it play it off as nothing meanwhile I keep reading of more people having similar issues with this vehicle. This needs to be further investigated before someone is out in a deadly situation
- Baton Rouge, LA, USA
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The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don-??t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
It-??s my starter switch I had to have it replace twice once last year and the year before and this morning I hit into my truck which is z9-18-22 to go to work and everything came on but the switch didn-??t so I couldn-??t start it and for everything else to come on it-??s not my battery so on Monday I am taking it back to the Nissan place to get it replace again this will be the third time for the same thing the engine switch to start the truck so this will be the third time it-??s once a year around the same time for the same thing but yet you guys says it-??s no recall on it have to be something causing it and each time it-??s costing me $600 each. Who have that money to keep on replacing the same thing so it have to be some kind of fault with the switch.
The vehicle-??s brake light switch has failed and been replaced twice. When this happens: 1. the rear brake lights do not illuminate when the brake pedal is pressed (which poses a serious safety hazard when driving) 2. If the vehicle is off, the vehicle will not start, given it requires the brake pedal to be pressed and used this switch as the means to confirm that. This is also dangerous because it-??s left me stranded in dangerously cold weather. Nissan is already aware this is a pervasive problem on 2017-2021 Armadas, as the switches are prone to failure. They even issued a TSB notifying dealers of the problem and instructing them to cover replacements for vehicles still within the bumper-to-bumper warranty, using a new -??updated-?? part number, but one just as prone to failures. After doing some digging and speaking with other 2017-2021 Armada owners, I-??ve discovered some have already had to have the switch replaced as often as every 3-6 months - with each occurrence leaving owners stranded and/or without functioning brake lights.
The instrument panel lighting goes out within 3 years. There are many complaints online regarding the panel light failure of the led lights. This makes parts of the panel dark an unreadable at night.
I saw the recall on the pathfinders today and I have a similar issue with my 2017 Armada. Something keeps causing my battery to drain. I have taken the vehicle to shop to be inspected, the battery is okay, the alternator okay, and the starter okay. I cut every feature off in my car but something is electrically draining the battery. I replaced the BCM not too long ago bc it kept failing. Have you guys had any reports of this happening with other people" I have seen several youtube people experiencing same issues and I have read articles as well. Something internally is pulling amps when it shouldn't be. There have also been suspension issues. Can you guys please tell me what the issue may be" this happened where it wouldn't crank a few times prior to this day then I would get it to crank..now it is almost everytime having to jump it.
The contact owns a 2017 Nissan Armada. The contact stated while driving at 25 mph, the vehicle stalled as the ABS warning light illuminated. The contact veered to the shoulder of the roadway, turned the vehicle off and waited for approximately 45 minutes and the vehicle resumed normal operation. The vehicle was taken to cochran Nissan monroeville (3355 william penn hwy, pittsburgh, pa 15235) where it was diagnosed however, the contact was unaware of the failure. The technician stated that the failure was an electrical issue with the ABS. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
Went to start my vehicle and everything but the engine would start. Tried for several minutes, locked, unlocked car then left it alone for 5 minutes and it finally started. Then, less than a week later, while I was driving, the bci malfunction warning and a bunch of other lights came on and car slowed down significantly. Had to pull over, look up this warning and follow directions others who had this same issue did. I turned vehicle off, waited a minut and turned it back on. Warning cleares. The next morning my car wouldn't start. Had to swap cars with husband so I could get to work. This morning I tried to start it again and it wouldn't start. I've now been waiting 3 hrs for a tow truck to get vehicle. Vehicle has less than 40K miles and is a 2017 model.
The bci malfunction keeps coming up while I'm driving. When I contact the dealer I'm told that I cannot get anything done unless the alert is on when they look at my vehicle. The car will also become difficult to start. The bci malfunction comes up while I am driving the vehicle randomly.
I drive a 2017 Nissan Armada that caught fire!!! we purchased this vehicle March of this year. My heated seat malfunctioned and caught my pants and my seat on fire while I was driving with two-2- small children!!! Tuesday morning November 12th, 2019 I was driving my 7 year old to school with my 3 year old with us when I started to feel a pain in my left leg. I lifted my leg which then I saw smoke and could smell something was burning. All this happened while I was driving with 2 small children strapped into their carseats. When I noticed the hole and black marks in my sweatpants and a hole in my driver seat I immediately turned off the heated seat button. We could of wrecked into another vehicle that most likely would of had another kid in the car. Not only was my children's lives and my life at risk but all those people's lives around me taking their kids to school, too. It was one of the most scariest days of my life. I am terrified to drive this vehicle now. We could had died!!! I bought this vehicle because I wanted heated seats, now I will never use heated seats again. I am truly traumatized from this experience. My experience with Nissan corporation has not made the situation better but worse. See also ODI 11280207.
Car gave a bci malfunction warning on dash. When I turned the car off and went to restart it would not restart. This used to happen once every couple of weeks. It is now happened more than 10 times in the last two days.sometimes the car will start other times I have to try 15 times or more before it starts.
Brake pedal switch failure for second time on a 2017 Nissan Armada. Because Nissan repaired this a year ago (mind you when my vehicle was only a year old and had to be towed from toledo) they will not cover the repair again because they have stated that it outside of the 12,000 miles, one year warranty on the part. Nissan has an issue with this switch assembly. The service technician noted that there were two other Armadas in for the same repair that week. This is not only a reputational issue but a safety issue. One of the main concerns with the switch is that it is not recognizing when you apply your foot to the brake!
A D V E R T I S E M E N T S
- South Jordan, UT, USA