This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Continuous brake shudder vibrates thru steering wheel. Seats squeek. Fuel gauge doesn't move to the full mark when fuel nozzle shuts off. This is the fourth time for the brake problem and the third time for the fuel gauge. They replace the brake pads and resurface the rotors and they replaced the fuel pump assembly all these problems in less than a year for my 2004 Armada. Why hasn't there been any recalls I see all these complaints and I've complained many times. I think we should be refunded our money on the vehicles or get a brand new vehicle. I have 22,000 miles. And I'm still waiting for these so called repair kits that there suppose to have its been months. What are we suppose to do when our warrenty runs out!!!
I purchased my 2004 Nissan pathfinder Armada in December 2004 with approx. 10 miles. Around the turn of 4,000 miles, my vehicle began to shake uncontrollably when the brakes were applied. This shaking was so bad that the truck was unable to stop or steer properly. My wife and I have both narrowly avoided major potentially injurious accidents as a result of this problem. We stopped driving the vehicle because of safety conerns, but when this was brought up to the dealerships and Nissan North America we were assured there "was no safety issue". the dealership has assisted with the problem and provided a "temporary fix" to the problem. The dealer also explained that this temporary fix will not last very long and I'll have to come back within a few hundred to a thousand miles. The dealer assured me that they'd attempt to get the hardware to replace the source of the problem, "inferior rotors that are too small for the truck", but until then I'll have to continue to pay for my inferior product. The most damaging statement made by the dealer, against the corporation, was that since so many vehicles had this problem and the corporation could not order enough parts fast enought to fix the faulty vehicles, "Nissan motors will not allow me to get a hardware package until you bring the vehicle in the third time". this was actual guidance put out by Nissan motors to dealers to avoid a backlog. This was confirmed when I spoke with Nissan motors North America on June 09, 2005. I have documented all of this information if anyone is interested in it. No one in my family was injured as a result of this, but it is probably only because we took our vehicle out of service voluntarily.
Car began shaking when brakes applied at 13,000 miles. Called dealer to see if this was uncommon or if other Armada drivers were complaining and told they knew of no problem. Took car into local auto store and was told the rotors were bad and to take back to the dealer since it was not common for this to happen so early. Dealership turned rotors. Same problem occurred 3000 miles later and brought back to dealer and asked for rotors not to be turned, but to fix the problem. They just turned the rotors again. Seems they are just putting a bandaid until I have to pay for the problem myself. I have kids and feel very unsafe. I am ready to bring it in again because the car is shaking again. I have other issues, but they are just bothersome. This brake problem scares me and it is expensive to keep fixing this when it is out of warranty. Help!!!!
The Nissan Armada has been designed with a much inferior brake system, regarding to the size and weight of the Armada. They had cut costs by installing a Nissan frontier brake system which weighs about half the weight of a Nissan Armada. This has caused the brakes to give out every 5000 miles and also creates an unsafe braking system. It also allows the vehicle to dive when braking not giving a safe braking reaction time. The dealerships have constantly replaced my brakes (3 times within 15, ooo miles) and did admit that Nissan has admitted to putting an inferior braking system.
Bought new Armada in November 2004. It has been at the service center at bankston lewisville twice now. Repeat problem with brake failure and steering wheel shaking. Unibody creaks all the time. 2nd row seat belt failed twice, which threw my baby and her car seat into the back of the driver's seat!!! dash and consoles rattle all the time. Wind noise is horrible! dealer said they will work on it. I called Nissan Consumer Affairs and are waiting for a response from a regional specialist.
- Mckinney, TX, USA
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The vehicle steering wheel kept on veering to the right while vehicle in occupying and got worse at braking. I have to constantly hold the steering wheel firmly and veer it to the left in order to keep the vehicle running straight. This will cause hundred of dollars to fix and could cause serious injury or death to people who driving it. The dealer said this is normal crown drift and don't do anything to fix the problem. I had contacted Nissan manufacture concern about this problem. Nissan addressed all vehicles are supposed to slightly veer to the right when your hand is removed from the steering wheel. This is a safety precaution that keeps vehicles from going into oncoming traffic in the event the driver falls asleep, has a heart attack, stroke, etc. I had been driving for 10 years and never hear about this before. I had drive the Honda, Toyota, Dodge Ram, Acura, Malibu, Chevy and never experienced any veering of the steering wheel either to the right or left. I have been asking a lot of people about this everyone said all the vehicles have to go straight when running on a good leveled road. Nissan didn't put any kind of writing or note on the contract, vehicle safety features or vehicle description to let the customers know that the vehicle will veer to the right due to safety precaution. Accordingly to the contract the dealer has to let the customers any problem that the vehicle has. I had never been told that this vehicle will slightly veer to the right by sale rep, sale manager, and so on. Please help me and other for our safety. Thanks.
We bought a brand new 2004 Nissan Armada from brown&brown Nissan in tempe Arizona on May 12, 2004. The car has problem with alignment and brakes. The steering always lean to the right even run on the floated road, the whole car shaken when running on the rough road and breaking, window making noise when car shaken. We brought the vehicle back to the dealer and notify them about the problems that we had experienced on May 13, 2004. The service tech told us it is normal nothing wrong with the vehicle and said that Nissan made all vehicles like that. We don't think this is right because all vehicles have to run straight not leaning to neither right or left side of the floated road and should moving smoothly not shaking when run on the rough road. This is concerned me about my family safety. Brown&brown Nissan sale managers wanted us to bring the car to service to get fix. Since their service tech said the problems are normal and nothing wrong with the vehicle when those symptoms above occurred. We don't think it is a good idea to bring it to the service and let them fix it. So we had request to switch for another vehicle but the dealer general sale managers disputed and ignored my request and didn't care about customer satisfaction nor customer's safety. Brown&brown's head manager don't talk to us since we don't want to bring the vehicle to the service even though we had call in a lot of times and request to talk to him or left him a message on his answer machine. Now we are stuck with the lemon vehicle and don't know what we need to do next to protect our customer rights and our family safety. Please help us to solve this problem and also save other people from bad car dealerships which selling bad car, treat customer with no respect, don't care about customer's satisfaction and specially don't care about customer's safety like brown&brown Nissan dealership in tempe, Arizona.
A D V E R T I S E M E N T S
- Bowie, MD, USA