It seems that the steering lock failure has been occurring with increasing frequency. Today alone it happened to me four times and cost me about 40 minutes of work and family time. It obviously a major problem for people who own 2009 and 2010 Nissan Altimas, as evidenced by the many, many complaints online, yet it seems that Nissan is unwilling to recognize or do anything about it.
When I recently took my Altima in to the Nissan dealership and service center for routine maintenance (oil change) I mentioned it to the service representative. He said that the steering lock failure was a pretty common problem for those vehicles, but actually laughed when I suggested that Nissan should do a recall and replace those faulty parts. He said, "Yeah right...that's not how they make millions of dollars." He suggested that I just pay the $600 plus dollars to have them fix it. I suggested that perhaps Nissan should stop using crappy parts and maybe should even take responsibility for it, rather than charging Nissan owners for the company's mistake.
It's pretty clear that Nissan knows about the issue, yet refuses to do anything about it. They need to be held accountable for this. I love my Nissan Altima, but this poor response to an obviously factory defect will keep me from purchasing another Nissan in the future.
A D V E R T I S E M E N T S
It seems that the steering lock failure has been occurring with increasing frequency. Today alone it happened to me four times and cost me about 40 minutes of work and family time. It obviously a major problem for people who own 2009 and 2010 Nissan Altimas, as evidenced by the many, many complaints online, yet it seems that Nissan is unwilling to recognize or do anything about it.
When I recently took my Altima in to the Nissan dealership and service center for routine maintenance (oil change) I mentioned it to the service representative. He said that the steering lock failure was a pretty common problem for those vehicles, but actually laughed when I suggested that Nissan should do a recall and replace those faulty parts. He said, "Yeah right...that's not how they make millions of dollars." He suggested that I just pay the $600 plus dollars to have them fix it. I suggested that perhaps Nissan should stop using crappy parts and maybe should even take responsibility for it, rather than charging Nissan owners for the company's mistake.
It's pretty clear that Nissan knows about the issue, yet refuses to do anything about it. They need to be held accountable for this. I love my Nissan Altima, but this poor response to an obviously factory defect will keep me from purchasing another Nissan in the future.
- Aaron B., Oceanside, CA, US