This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2020 Nissan Altima is having issues with the transmission. When you accelerate the engine Jerks, Vibrates, Shutters. It hesitates even when stopping acts like it doesn-??t want to shift into another gear. My Tires are always loosing air as well. The Front of my car is always making a sound think suspension issues.
I bought a used (7,000 miles) 2020 Nissan Altima 2.5 SV. Bought the car January (18-19th) 2022. The same week I bought it I noticed a noise coming from the right side of the car. I would later come to find out it was a wheel bearing, which when not fixed can lead to some serious safety concerns. The wheel can potentially come off during driving! At high speeds in particular, that is dangerous. I am glad it did not happen to me, but it could have caused fatal accidents. Anytime I made turned my wheel to the right I heard a low droning/humming/vibrating noise from the opposite side. It was more pronounced with speed and depth of turn. These turns do not have to be very deep; most highways have curves in them, and this is when I would hear the noise. It usually began at speeds of 50-60mph, but as the issue became more pronounced over time (this took a whole year to resolve) this changed, and I was able to hear it from 30-40mph. Nissan did not want to warranty this at first, at multiple dealership locations. More time passed and I noticed the wheel bearing noise getting more and more pronounced. I brought it to another dealership that was not a Nissan dealership, and they said it-??s clearly the wheel bearing. That-??s the first time I had been told what this could possibly be. I brought it to the local Nissan dealership after this, so I could get this done under warranty. Remember, this has been happening since I bought the car, and I am at less than 17k mileage. I told them I was concerned about the wheel bearing and that I thought this was the issue, and it was more pronounced now than in the past. They said, "the car is fine" and that the noise it-??s -??normal.-?? I asked how a loud noise happening only conditionally and to only one side of the car was -??normal-??, and he had no reply for that. Months later the noise is became incredibly disturbing, and I spoke with the manager, and they finally fixed the wheel bearing under warranty.
Since the purchase of this vehicle I've had two instances that I feel are defect related. The tire indicator lights continued to read low air. The tire was leaking some type of black film and a huge knot appeared on the side of the tire. Another incident involved the tire completely blowing. The tire defects were reported back to the company and were indicated as no fault to manufacture. Since I've complained of a recall that has been in the model vehicle but a different year. My visibility is obstructed due to all windows retaining dew and moisture causing fog to appear in all windows. It happens while driving early morning & at dawn during temperature changes. The defrost doesn't clear the windows. During rainy weather the car is completely disabled due the obstruction in vision from the thickly fogged windows. I had it checked by the service department and was told it was like that because the window was dirty. I don't feel like service has thoroughly inspected the vehicle. I'm concerned for the safety of myself and my child and have stressed this to them numerous times. During each defect, the vehicle was in motion. Please help
As a true and faithful customer over the last 10 years, I'm finally throwing in the towel in regards to my recent 2020 Nissan Altima sr. With only 7500 precious miles, this car has been to the dealership over five times now, within a six month period. Constant and reoccurring issue's pertaining to the vehicles steering wheel shaking, wheel alignment and tire balancing never compted by Nissan of bayshore. I've been suffering physical and mental instability from work related duties, and this was the last thing I needed. A vehicle thats unreliable and potentially poorly manufactured. I'm going on my second windshield within three months now, and this time they won't warrant any repair. So I'm stuck footing the bill, either way I'm paying. Whether it's my insurance rates going up, or having to pay for it out of my own pocket. That's insane now, come on! see it for what it really is, the vehicle is un-operable, and un-reliable. And due to my injuries, this doesn't provide resonable accommodations for my disabilities. I'll have to confer with my legal representative, in regards to this matter. Unless you can make things right by me, and we can continue to do business together legitimately. Not like the charades, that goes on at Nissan of bayshore. By far the worst experience I've ever had with the lease of a new vehicle, especially during these difficult times. I'm sure any other car manufacturer would love to have my business, and accept my money with no problems. You people should be ashamed of yourselves for putting me through this controversy. Your own representatives, can't handle the situation, just keep taking it in, and we'll fix it! instead of procrastinating, just replace the vehicle already, so I can move forward with my life. I would appreciate your acknowledgement and cooperation at this time. Thank you, [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Replaced tire after bring it to the dealership and showing them the defective tire, they then charge me 200 and some odd dollars to fix it now there's a recall on it I called the dealership they're refusing to give me a refund made me call Nissan corporate Nissan corporate response was they don't make tires
A D V E R T I S E M E N T S
- Mansfield, TX, USA