The contact owns a 2020 Nissan Altima. The contact stated while the vehicle was at a standstill in a parking lot and using the seat heater for approximately 30 minutes, the front driverside seat heater caught fire. The contact extinguished the fire with bottles of water he had available. The contact sustained superficial burns on his lower back and continues to have trouble breathing but hasn't sought medical attention. The contact drove to the nearest fire department but was under construction and was unable to file any fire report. The contact also stated later on that day he drove to a police department and filed a police report. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000. The VIN was not available.

- Shoreham, NY, USA