This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am having an issue while driving that my car is saying my front sensor in blocked causing my car to randomly automatic break while no other cars are around me. I took my car to Nissan in cherry hill, NJ where I bought the car eight months ago. They told me that the sensor was bent and my car was hit or in an accident. Let me specify that I was not in an accident, and my car was not hit by another car. There are no marks on the front of my car that would give them reason to say my car was in an accident. I take my car to get serviced at a non- Nissan dealership. Nissan of cherry hill is trying to blame that company for the "damage" that never happened.
The emergency breaking system has engaged multiple times when there was nothing in front of the vehicle. The vehicle was in motion around a curve when the breaking system engaged and brought my car to a stop. If there was anyone behind me I would have been hit.
My vehicle was in motion on a city street. I went to make a turn because of a curve and my steering wheel and brake would not work. My emergency brake system (which is suppose to stop my vehicle before impact, did not deploy. I ran straight into a stone wall and fence. I received a recall letter in the mail about the back sensor, but my sensors were working up until my accident. My vehicle was deemed totalled. It was not raining, I was not speeding, and when the police came out to do an investigation, they could only determine that it was a mechanical problem. Why did the sensor not work" why didn't my cars emergency brake system not work" now I'm having to get a new vehicle without even knowing why the safety systems put in place did not deploy. Thank god my son was not in the car and no one else was injured.
Adaptive cruise control and automatic braking are disabled due to "front radar blocked". this is a brand new vehicle I have had for about two weeks (less than 1,000 miles). After doing some internet research, this appears to be a known issue with Nissan vehicles since 2018. I believe my vehicle was manufactured in late 2018. The issue was first noticed while driving with the cruise control engaged and I kept getting closer to the vehicle ahead of me without my vehicle automatically slowing down (I.e., the car maintained the cruise control set speed.) after manually braking and resetting the cruise control, the cruise control would eventually shut off and the attached message would be displayed. Prior to the issue being observed (approx. First 500 miles driven), the adaptive cruise control and automatic braking worked fine.
I own a 2019 Nissan Altima AWD and have experienced a few problems. The most significant problem is the defective forward collision safety feature. Two times the vehicle has improperly and abruptly applied brakes, the feature is intended to avoid collision, but instead its malfunction is creating road hazards. I contacted Nissan Consumer Affairs and they have evaded me and everytime I call they say you have been assigned a case and someone will call you soon. I attempted to service the vehicle two times this week at two different Nissan dealerships. One turned me away stating it's a known problem and Nissan does not have a fix yet. The second Nissan dealership was in the process of issuing me an alternate vehicle when they received a call from the same folks who won't return my call Nissan Consumer Affairs instructing the dealer not perform any service or a loaner. This is so outrageous, but I actually have it in writing to prove the level of negligence and ill service to force a customer to stay in a vehicle that they don't feel safe in. None the less their failure to do their due diligence. The safety feature malfunctioned on the highway once and the next time on a incline ramp in mall parking garage to a forceful hard stop. I have spoken with 3 general managers and 3 different Consumer Affairs call center reps, but yet no service or call back from Nissan North America. Negligent negligence negligent. Nissan is not what it used to be. Stay far away and tell everyone you know to stay far away. I am the owner of a model year vehicle with full warranty and this is how they are treating me. What would you get?
A D V E R T I S E M E N T S
- Philadelphia, PA, USA