This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle airbag light malfunctions and stays on. It can cause the airbag to deploy or on deploy in a crash. This is an issue with many 2017 Nissan Altimas.
In January 2024 my airbag light came on, I had purchased an extended warranty and the dealer replaced the Drivers Seat back assembly. April 2024, same airbag light came on, dealer diagnose it being the passenger seat back needing replaced this time. No longer covered by my extended warranty, wanted over $1000 to repair. This is obviously an ongoing issue and should not be a responsibility of the owner, this is a costly repair but more importantly a safety hazard!
Last week, the air bag warning light came on in my 2017 Nissan Altima - the very same day as the recall was published about the recall on older Nissans - but my vin was not among those recalled - I called the dealership and was told it would have to be replaced at my cost - I have done nothing to cause this problem and do not feel I should be responsible for repairs concerning this matter - I regularing service my car and this is not among the items that require regular servicing.
Airbag light came on randomly. Dealership says the unit needs to be replaced. 2900 dollar cost. No reason light came on, airbag was never deployed. Clear safety risk driving the vehicle if the airbag would not deploy.
The contact's mom owns a 2017 Nissan Altima. The contact stated that while his mom was at a stop light, a one-ton truck crashed into the vehicle. The driver attempted to reverse from the intersection. There were no warning lights illuminated. The contact had previously reported an incident for acceleration and throttle issues. While his sister was driving and reversing, the vehicle was slow to accelerate. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The driver sustained facial injuries, and her forehead and eye were bruised. The patient was taken to the hospital for an MRI and ocular examination. The contact called the same local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to an auto body shop. The insurance company informed him the vehicle would be towed to a salvage yard. The air bags did not deploy. A police report was filed. There was no reported fire. The manufacturer was not contacted. The failure mileage was approximately 73,501.
- Livingston, MT, USA
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Took vehicle to get an oil changed & was informed that air bag light was on. Driver side air bag light came on with no warning & noticed now that the air bag seems deployed in the seat. Shop inspected & reset computer but could not find issue.
Airbag light came on with no previous conditions that should have caused that. Dealership in Dothan, AL originally said a bad connection under the passenger seat caused it. They supposedly cleaned the connection and reset the light. The airbag light came on again days later. The same dealership now says the entire passenger seat and airbags sensors/connections will have to be replaced at $2500+ out of pocket costs.
Driver search airbag warning light illuminated Took vehicle to authorized Central Houston Nissan whi SCANNED VEHICLE AND FOUND DTC B0020-13 STORED IN AIRBAG SYSTEM. PRINTED AND FOLLOWED THE ESM DIAGNOSIS PROCEDURE AND PER ESM WILL NEED TO START REPLACING THE DRIVER SIDE AIRBAG MODULE WICH IS PART OF THE SEAT ASSY This is of no fault of my own and not the result of normal wear and tear. My car is not safe to drive and will not pass state inspection due to this safety hazard. Without costly repair which is not covered by Nissan, airbags will not function properly and pose significant road and passenger safety hazard
UNKNOWN; Someone rear-ended me Monday, Nov. 27, 2023 and damaged my driver side taillight/corner of bumper. It was an impact of about 20mph, and believed to be a result of black ice/the other driver following too closely. Today, Saturday, December 2, 2023 the airbag warning light appeared. It didn't come on with Monday's impact, so I am concerned that it could suddenly deploy while I am driving.
My airbag malfunction light came on randomly. Never have I been involved in an accident. I have only had this vehicle for 2 years. I took it to Nissan dealership in Chandler AZ to have it inspected. They told me the recalls for Nissan Altimas only go up to 2016, mine is a 2017. This puts me, my passenger and my children at risk and it is not safe to drive. I have a teenager that was trying to learn how to drive with his permit and now due to this issue, it is not safe for him to do so. If there were recalls prior to the 2017 Nissan Altimas, obviously the 2017s are affected as well. Someone needs to address this issue asap.
I purchased my 2017 Nissan new and have always serviced it according to recommended guidelines. It has 31,103 miles on it and my airbag light came on and was blinking. I took it to Faulkner Nissan and was told I would have to pay $179 for diagnostic test which showed 2 codes one 00 for blinking light and 12 which online states requires a reset but I was told I need a new seat back assembly which would be $2700 and not covered under warranty. I have never had an accident and never had them deploy. This sounds bizarre to me considering the age and condition of the vehicle but am now seeing this same issue on multiple sites and feel this should be recalled due to the nature of the safety concern. I also requested a copy of the diagnostics and my request was denied.
My vehicle had 46,765 miles on it when the airbag warning light came on. I contacted Nissan dealer in Oak Ridge TN (where I purchased the vehicle 1/18) and the stored code they found was B0020-13. I had purchased the extended warranty and my paperwork showed 72 months with replacement vehicle provided and $100 deductible. I was told they had to clear it through finance prior to ordering the part. I waited 5 days and had to contact Nissan to see if they were going to fix it. I was told it was approved and they had the part (but failed to contact me). When I asked about a replacement vehicle as I had already gone 5 days without a vehicle as I felt it was not safe to drive I was told unless the repair took over 4 hours it did not qualify for a replacement vehicle. They replaced the Left seat back/side air bag assembly. My concern is it was over $2200 for the part not including labor on a car that had less than 50,000 miles. I was lucky I had purchased the extended warranty so my out of pocket was $100. However, I should mention that the warranty at the time of purchase was $2,100. Had I driven the vehicle and been in an accident one of my airbags would not have deployed. This is a safety feature and should not need an extended warrranty to cover repair.
AIR BAG LIGHT is on and Dealer diagnosed and could not identify the problem Nissan dealer of Rolla charge me $145. Dealer irresponsiibly reset the airbag code ( erase code) and return the vehicle that there is no issues. But AIR BAG Light came back on in few days. It is showing code B0020 but with no additional information. Dealer is not taking responsibilty on faulty airbag system and it is recurring issue of 2016 Nissan Altima Air bag recall. You need to force the manufacturer to address this issue before safety is comprised. Nissan does not know the issue with AirBag problem of 2017 Nissan Altima
The airbag malfunction light has turned on, this puts me at risk as a driver. The airbag assembly on the drivers side has failed. It has been inspected by Auto Nation Nissan in Chandler, AZ. This car was not involved in any accident. I was simply told the airbag failed.
The airbag light came on solid. I got it checked at the dealership and they informed me that my driver side airbag module which is located in the side/rear of the driver's seat needed to be replaced. This would include changing the entire top section of the driver's seat. Quoted me at $2,850 with tax. They said that none of my airbags would deploy if I was in an accident due to this one faulty module. The dealer mentioned that this is a very common occurrence they see a lot with the 2017 Altima. Based on research I've done so far, this seems to be a universal fact, many have this issue. I'm not sure why this isn't considered a recall, I hope this report leads to an investigation. My Altima, as many others report, is in great condition otherwise and all recommended maintenance and service is done according to the manufacturer. This doesn't seem like something that should be the fiscal burden of the consumer.
The airbag light turned on and will stay on. The car was taken into the dealership for inspection and diagnose the problem. The vehicle has only 36,000 miles and it has not been involved in an accident. The dealership advised that the front driver side airbag module needs to be replaced. The price quoted for this is over $3k. The service advisor advised that even with replacing the part that we may need to replace further parts due to this problem. Nissan consumer affair was contacted, and they have denied helping with this problem due to the vehicle being out of warranty because of the age of the vehicle. Airbag may or may not deploy and that does NOT make me feel safe when driving.
My nissan altime 2017 has 35000 miles on it. My car has never been into any accident. The Airbag warning light was on June 2023 and I sent it to the Cost Mesa/CA dealer to check (if there was no issue identified, they would still charge $200 for examination; but if anything need to be fixed/replaced, the $200 would go to part of the repair fee). They reported that the battery was low and caused the issue. They replaced the battery ($280) and reset the warning light. But now, one week later, the airbag warning light is on again and I will sent it to the dealer to check again. Nissan should check/recall their 2017 Alitma airbag system given some many filed reports. It is hard to not relate this airbag problem with the airbag recall on previous 2013-2016 Altima models.
Air bag light continues to turn on, possibly making side air bag inoperable. The dealership tells us that dirt or debris getting under the front seat can cause the airbags to malfunction.
A D V E R T I S E M E N T S
- Chino, CA, USA