Nissan has issued a replacement of headlights but parts are unavailable. Car is unsafe to drive during hours of darkness. I spoke with both the dealer (Coggin Nissan on Atlantic, Jacksonville, FL and Nissan this morning. Parts were ordered in August but as of today there is no indication as to when they will be available. THIS IS A SAFETY ISSUE. I cannot use this car safely between dusk and dawn.

- Ponte Vedra Beach, FL, USA

My headlights started getting dim about a year ago. I took my car to Firestone and they replaced them. Just a month or so later, I found out that there was a recall in the works. I finally received notification of the recall. I took my car to Nissan of Rockwall and had it tested and was advised that it did meet the qualifications for headlight replacement. This was in June 2022. I was told that the headlights had to be ordered and I was on the list. I have called several times and have been told that I am still on the list and that due to supply chain issues, they still have not received them. My headlights are so dim, that if the street is not well lit, it is very difficult for me to see to safely drive. I don't have the funds to rent another car, but what am I to do if this continues. I will have to drive with my bright lights on. I drive to and from work in the dark every weekday.

- Rockwall, TX, USA

Headlamps don't illuminate the road on low setting. Dealer first denied a problem approximately 3 years ago.recently returned to dealer and they said we had missed the recall date, which we never received.

- Huber Heights, OH, USA

The visibility of the headlamps at normal brightness are very dim. I have read about numerous lawsuits regarding this, including a class action, but when I have gone to the dealer with the information postcard that I received in the mail, I am told by Nissan that I am "outside of the window" to have them replaced with newer brighter lamps. Per the website for the class action lawsuit, it should be for 2013-2018 Nissan Altimas ([XXX], et al. v. Nissan North America, Inc., Case No.[XXX]) www.altimaheadlightsettlement.com/ I feel that Nissan is avoiding this issue, although there are MANY Nissan Altimas that have headlights that are not hardly bright at all. I personally had at least one issue with a deer strike that I believe could have been prevented if my headlights worked properly. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Bryan's Road, MD, USA

Headlight recall is not being done even though the dealership did the test and said lights failed. I'm on month 4 waiting for a replacement. Claim code# NIZ-11408256001-1145581. Dealership info: Five Star Nissan - 839 Warren Dr, Warner Robins, GA 31088.

- Perry, GA, USA

My head lights are very dim and they often causes me to run off the side of the road and I can't see objects until they are right up on me.

- Greenville, SC, USA

Light is dim, tried to replace bulb several time. Please see Suarez vs. Nissan North America

- Dumfries , VA, USA

The car has dangerously dim headlights. I can barely see ahead of me at night. I live in Florida and was driving in the rain at night (not by choice) and I had to go extremely slow because I could not see a thing. I contacted the dealer but they said I do not qualify for the headlight recall and I recently got the car serviced and my headlights passed inspection. However, I-??ve read many complaints online from other owners with dim lights that Nissan dealerships are passing.

- Tampa, FL, USA

There is a known issue with Altima headlamps that causes dimming of the lights. This resulted in a class action lawsuit. Though Nissan is making a test available to confirm eligibility for replacement, they are not providing a time frame for when they will provide dealers with parts to correct the issue. This is resulting in a severe inability to see well when driving at night especially if weather events occur and/or lighting of roads changes. I qualified, per dealer, for headlamp replacement but they cannot provide an ETA as to when the work can be done because Nissan is not giving them any sort of time frame. I have chosen to only drive roads I know during night hours, however, unexpected events like sudden rain showers or lighting being off on roadways unexpectedly - is a huge hazard and makes it difficult to see people, animals, and road markings. I am having to limit the use of my vehicle in order to drive safely, however there are times when unknown/unexpected circumstances beyond my control change visibility of roadways and the dim lights cause an enormous safety concern. That Nissan will not even provide an ETA on replacement headlamps is severely irresponsible and negligent. This is an ongoing matter and not limited to one specific date.

- Smyrna, TN, USA

It's a road hazard you can not see at night due to the low capacity of lighting on the vehicle. The low beam is not active driving with a high beam on the shines as if you had the low beam on. On a vehicle and having to call for a ride at night. The lighting system clearly has some malfunctioning. Nissan is responsible for this problem it not the bulbs it is actually the head lamps

- Jackson, MS, USA

The low beam headlights are almost non existent. The only way to get sufficient lighting for nighttime driving is to use the hi beam lights exclusively. There is no safe speed to operate vehicle with only the low beams. It is not an issue with bulbs, but rather the entire headlight assembly. I will put a date in the "additional details" box, but it is an issue that has been an ongoing degradation of the lights and not a date specific problem.

- Dalton, MN, USA

My 2014 Nissan Altima has dangerously dim headlights. At night driver and passengers cannot tell the lights are on. In foggy, rainy, and snow conditions at night, they are virtually useless. I have had new bulbs installed, which did not improve the problem. I have been told the problem emanates from a manufacturer defect in the headlight assembly. Both headlight assemblies must be replaced, which is very costly. This safety issue could cause a traffic accident. We often must turn the high beams on just to see the roadway. This could also cause another driver to be blinded.

- Statesville, NC, USA

The headlights are failing. We have replaced the bulbs and it does not fix the issue. When driving at night, we must use the high beams. This issue is a hazarded and could lead to hitting an object in the road due to the failure of the head lights.

- Treasure Island , FL, USA

My headlights are dimming. I-??ve had the bulbs replaced, my battery replaced and the wiring checked. No one can seem to find why these are dimming

- Oriskany, NY, USA

Lights are very dimmed at night even the high beam. Can barely see at night when driving. Lights need to be changed to a brighter set ASAP before an accident or death happens.

- Brooklyn , NY, USA

With headlights on dim it looks as if the lights are not on at all very dim to no visibilty. Have to drive with lights on bright.

- Kountze, TX, USA

Front lights very dim, cracked light covers

- Ocala, FL, USA

Headlights are very dim to the point it's a safety issue. Only getting worse over time and it looks like I have no headlights on. Have to drive with brights on to see road and other cars can see me.

- Port Richey, FL, USA

Lowbeam headlight projector malfunction. Even with replacement, low beam lights are not lighting the road.

- Raleigh, NC, USA

Head lights are not visible when on low beam at night

- Houston, TX, USA