CarComplaints.com Notes: The 2014 Nissan Altima shows multiple problem trends, continuing the poor reputation of the 2013 Altima, prompting us to give it our "Beware of the Clunker" badge.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2014 Nissan Altima that is nearing the end of the powertrain warranty; I took my car in last week for vehicle recalls and explained to them the problems that I have been experiencing with what I believe to be the cvt transmission. I explained how the car will shudder between 10-25 mph spontaneously and that there was no surefire way to know what was causing it or when it would happen; I explained that there have been a handful of occasions where I am at a stop and press on the gas pedal to drive and the car barely moves which has almost caused an accident on at least two separate occasions - another incident that happens spontaneously; and lastly, I explained how the RPM's will rev and the transmission would stick. The first day that Nissan had my car, they said it acted up, but they couldn't get it to do it again and no codes came back to reveal the problem. After day 2, they said there was nothing more they could do regarding the issues I complained about. When I went to pick up my car, the service manager jeff thibodeaux said he believes it is my transmission and wanted to replace it, but he couldn't because there is no code coming back to show the problem and they couldn't get the car to act up again. I explained my concerns about driving this car, the safety of my children and how the warranty was about to expire in less than 500 miles; he said they have it documented in the system and if something happens after the warranty expires, they would "go to bat" for me. I went a step further and filed a complaint with the Consumer Affairs department at Nissan (last Friday). Today, I received a call from amanda, the case manager for our region (case number 27815853). She wasn't helpful; indicated that unless the part fails, there is nothing that they can or will do. She terminated the call when I told her I was recording her.
Transmission failed after the car had 55000 miles. The problem commenced with a noticeable shudder and jerk when accelerating and braking. The car eventually stopped accelerating all together. Transmission had to be replaced. This seems to be a common occurrence with this Altima model. Please investigate. See link: Https://www.cars.com/articles/2013-2016-Nissan-Altima-rogue-transmission-issue-1420683183828/
The contact owns a 2014 Nissan Altima. While attempting to accelerate after making a turn, the vehicle failed to respond. The vehicle was taken to coggin Nissan on atlantic in jacksonville (10600 atlantic blvd, jacksonville, fl 32225, tel: 904-302-8231) to be diagnosed. The contact was informed there was a tsb/manufacturer communication number: Ntb15-086D (power train) for the reprogramming of the tcm. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and provided case number: 27315253. The vehicle was not repaired a second time. The approximate failure mileage was 66,801.
Purchased 2014 Nissan Altima sl 11/5/2016 69,500 miles from Nissan dealer bourne MA. Car in for D/S front headlamp assembly replacement and transmission revving RPM complaint issue on 11/10/2016 while still under 60-day/2500mi warranty. Picked up venicle and told by Nissan service dept that "couldnt find anything wrong and that is just how the cvt works". additionally, there is a reprogramming service bulletin issued by Nissan on Dec 6 2016 regarding cvt transmission. I was never notified. On May 12, 2017 77,800 transmission fails completely while in motion on a rural state road at 40mph, same symptoms as 11/10/2016 complaint with no cel or warning lights on interior dash 165 miles from home. Call dealer and ask them what they plan to do and told "that is on your dime since you did not purchase extended warranty." Call closest Nissan dealer service dept and told they cannot even diagnose the problem for 10 business days so car is towed to garage of contractor assigned by Nissan security plus protection plan J&J auto. J&J auto diagnoses vehicle as having total valve body failure using computer codes from vehicle and reaffirming diagnosis with Nissan. I authorize a new Nissan transmission to be ordered for vehicle. Contact Nissan customer service and told they will not reimburse me for costs of transmission replacement and "you need to just leave the car at a Nissan service dept and we will look into it." Refuse to intervene with selling dealership or make a referral and appointment at a dealer service location to have car repaired in a timely fashion. This is Monday May 14. Transmission is removed and replaced at J&J auto. Pick car up on May 26, 2016 following reprogramming and flashing of new transmission at Nissan dealer in keene, nh.
My car shut down multiple times while driving it to work. I had to get it towed to Nissan and find a way to work. Nissan said they reprogrammed the cvt transmission and didnt bother to tell me there was a recall. When I got it back it was worse than when I took it in the first time. It is unprofessional and dangerous for them not to tell me about the recall.
- Mariana Del Rey, CA, USA
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Vehicle is a 2014 Nissan Altima 4 cylinder motor. It recently had the transmission recall, disguised as a "campaign" performed. It was a software update. Since then, the car upshifts while decelerating, causing the engine to stumble & almost stall. It is similar to the torque converter locking up & affecting the drivetrain. If the engine stalled, driver would lose control of the vehicle & might crash the car. The car is in motion when it happens on a road where speeds are about 50 mph, which is about the speed we were driving when it happened. It has happened while driving straight or in mild turns.
My cvt transmission is having major issues at this time. My vehicle is at 84,000 miles. I was driving home through traffic, once I tried to accelerate the vehicle wouldn't go, then all of a sudden it took off fast. After continuing to drive it started revving very loud until I stopped and cut it off.
The contact owns a 2014 Nissan Altima. The contact stated that while driving at 40 mph, the transmission failed to shift gears. As a result, the vehicle began to jerk aggressively. The contact mentioned that she heard an abnormal noise coming from the engine. No warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the oil sparkled and the oil was changed but the failure recurred. The vehicle was then taken to the dealer where it was diagnosed that the inside of the transmission was grinding and would break and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer offered to buy back the vehicle in good faith however, the contact stated that she would need to pay two thousand dollars towards the buy back. The failure mileage was 92,000.
2014 Nissan Altima S, 74,000 miles. I shifted the car from park to reverse to back out of parking space, the car shuddered and died. I am very fortunate that I wasn't hit by oncoming traffic as the car would not move. I had my daughter steer the car while I pushed it out of the way of traffic. I tried several more times to put the car in gear, it would run for a few seconds and die. There were no previous performance problems and no engine warning lights to indicate a problem. I had the car towed to a Nissan dealer. It was diagnosed with "torque converter failure/ need to replace cvt unit/ found no dtc's stored/found not tranny leaks/ printed off tranny "a" and "B" counts just in case" I have read other reports of these Altima's completely failing in rush hour traffic because of Nissan's defective transmission. My family was lucky. The situation could have ended very badly if this defective car had died in traffic, causing me or an innocent serious harm. Now, my family is facing an almost $5000 dollar repair on a three year old car that I don't trust anymore.
Nissan has a recall on the cvt on the 2014 Nissan Altima, they extended the warranty for some, but not all. I've experienced my vehicle shutting off while driving and very strong jerking, which is very dangerous. I took the vehicle to tischer Nissan in laurel and the jerking and shutting stopped after they reset the cvt per the recall. However, it has started again and they're now stating I am responsible for the charges. They know there is an issue with this part, yet they won't be accountable. It is dangerous and very expensive and it should be their responsibility. This is my second complaint and nothing has been done.
On 14 March 2017, my transmission gave out without warning while I was traveling about 50 miles on the freeway. I purchased the vehicle used in September of 2015 with about 30, 000 miles on it. From day one, the vehicle would stall at various times but the mechanics stated nothing was wrong and no warming was ever able to be found. The vehicle came to a complete halt throwing me forward. I was able to move it to safety and get it towed to the dealer matt bowers Nissan located at 13050 interstate 10 service rd. New orleans, Louisiana 70128. The contact number is (504)245-5900. Prior to arriving, I learned the vehicle had a recall dealing with the transmission but not specifically with it stalling and going out. According to online and the dealer, Nissan recalled whats called a cvt which resets the transmission. Every last one of the service men automatically knew the issue when I told them it stooped on the freeway. One gentleman even stated he wouldn't even purchase one for his daughter or his wife. I purchased this vehicle assuming Nissan name was still good. There are reports of transmission going out with 10, and 30 thousand miles. My hood also pooped open while on the free and cracked my windshied a few weeks ago. I learned today there is a recall on the hood. The back door came open while my grandkids were in the back. It took about 10 minutes to get the rear door to close. This vehicle needs to be recalled for the transmission. They are no better than Toyota by keeping this information from the public. My vehicle has 127512 miles and should not be having transmission issues. I put almost 400 K on my Impala and the transmission was still good. Please make Nissan pay and recall this transmission. Often times consumers fail to report issues which cause great harm to others. How many complaints is in your data regarding this? please help me. Single mother
First time this happen I was at a light and the car just cut off. Started back up put in drive stalls out when in drive. Took it to Nissan and they told me the next day it's the transmission it needs to be replaced. At this time the car is still under warranty, they kept the car for two weeks telling me they waiting on a approval from Nissan to replace the transmission. Finally I get a call within that last week the car is ready when I get up to Nissan they tell me that the software needed to be updated and that they drove the car to make sure that it didn't stall out again at this time the car had at this time my car has 53,000 miles when all this happened now my 60000 mile warranty is up I have 63,000 miles on the car and it stalled out at me at work. The car starts up fine but as soon as you put it in drive it makes a whining noise and rumbling noise and finally get a cut off also the car when it don't stall it don't go in reverse or don't drive forward.
The contact owns a 2014 Nissan Altima. While the vehicle was stopped at a red light, the vehicle stalled without warning and stalled several more times as the contact continued to drive. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 61,000.
Transmission has failed on vehicle at 63000 miles. The car began jerking and stuttering when in motion and also would not respond to gear change when mov8ng out of park. It would just sit for minutes before moving slowly or jumping violently when switching gears.
During driving the vehicle jerks as if it's going to cut off. It has actually cut off a few times while in traffic. Nissan extended the warranty of some of the same vehicle, but not all...even though it's a continuous issue. They should not be able to sale cars that they know have these problems, leaving the consumer responsible for expensive repairs. My vehicle has 71K miles and I upkeep with all maintenance.
Previous complaints to my dealer regarding my car is the 'stuttering or jutting' of my vehicle while driving - at times almost violently. The cvt transmission had been replaced once within the first 6 months of ownership. On December 29, 2016 while traveling from mo to il, while on I-44 traveling approximately 75 mph uphill with the cruise control set the car suddenly lost power to the transmission would be the best way I would describe it. The car suddenly started revving to over 6,000 rpms, the gas pedal would not react, it was if the car was in neutral and the gas pedal was revving the engine. The loss of ability to control the cars speed while going uphill on the expressway put us in serious danger. We were able to get over to the side of the road. The car was put into 'park' we waited a couple of minutes but due to our location on the expressway shoulder we knew we needed to get into a better sight of oncoming vehicles, it seemed as if they didn't see us until they were right near us, many trucks were unable to move over on short notice so when they pasted us at 70+ miles the entire car shook. When restarting the vehicle it would not engage into either 'drive' or 'reverse'. roadside assistance was called, due to heavy volume they could not get to us for at least 1 1/2 hours, they deemed the situation dangerous and the Missouri state highway patrol was called. When they arrived approximately 1/2 hour later the car would go into drive, but with extreme jerking and constant revving of the engine. Since the car moved they escorted us the 1 1/2 mile to the nearest exit off the expressway, while traveling downhill, just coasting the car would constantly jerk and the engine was revving. The car was towed back the 200 miles to our dealership. The car experienced 'transmission failure' and is currently having the transmission replaced again.
Having issues with the cvt transmission in my 2014 Altima, the symptoms are while sitting at a stop and engine idling at a normal RPM in drive the car will at random begin to lurch forward rpms will fluctuate and at times engine will die. After the engine dies at times restart is difficult and may take two of three attempts before the car (engine/transmission) will function properly. I have taken it to the dealership have been told that they cannot reproduce the issue and therefore (this is my opinion) there is no problem. With only 10,000 miles left on my powertrain warranty, I feel that Nissan has put me between a rock and a hard place, it goes without saying that this is my first and last Nissan.
Had problems shifting car into gear (from reverse to drive) and my vehicle has horrible acceleration. Once it was going it would go, but stop to starting was very dangerous and I have an infant! my car has been in the shop for 2 weeks a mechanic and now dealership and I am still not in my vehicle! Nissan needs to inform consumers of faulty cvt transmissions.
The contact owns a 2014 Nissan Altima. While attempting to park at 3 mph, the vehicle shut off without warning. The contact shifted into park and restarted the vehicle. The vehicle started, but quickly shut off. The vehicle started normally the third time; however, it shut off again when approaching a stop at low speed. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired, but the failure recurred five more times. The manufacturer was notified of the failures. The approximate failure mileage was 63,417.
While driving vehicle with my toddler in car, I came to stop light, the car shuttered forward and then shut off. Restarted car and when placed in gear, car immediately shut off again. Waited for 25 seconds and restarted car to drive home. Next day, car continued same behavior more often however it took longer and longer to get the car to remain on and I had to put car in neutral every time I stopped. Took car to dealer and the car would not produce any diagnostic codes. The car shut off when the tech attempted to get on the highway on the first test drive. They allowed the car to cool and attempted a second test drive but were unable to get out of the parking lot. The car has approximately 48,900 miles, purchased with brand new in 2014 and I was told that the transmission needs to be replaced.
A D V E R T I S E M E N T S
- Newark, OH, USA