Electronic Steering Column Lock (ESCL) Voluntary Service Campaign
***** Campaign Summary*****
Nissan is conducting a voluntary service campaign on specific MY2009-10 Nissan Altima (L32), Altima Coupe (CL32), Altima Hybrid (L32H), and Maxima (A35) vehicles to replace the existing ESCL with an Electronic Steering Column Box (ESCB).
The ESCL locks the steering wheel when the vehicle is parked and turned off to help prevent theft. On some vehicles, due to a manufacturing regularity, the ESCL may malfunction after the vehicle is locked and could prevent the engine from starting. This condition, should it occur, will only occur
when attempting to start the vehicle, and not while driving.
The ESCB will replace the ESCL assembly, but will no longer lock the steering wheel when the vehicle is parked and turned off. The steering wheel locking function is not necessary as the vehicle is also equipped with an anti-theft immobilizer to help prevent theft. Installation of the ESCB will eliminate the possibility of a no-start condition related to the manufacturing irregularity on the ESCL.
***** What Dealers Should Do *****
1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm I.D. PC516.
2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction.
3. Dealers should use NTB17-018 to correct any vehicles subject to this campaign.
4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
