Sorry for my belated complaint. I just learned of your website. Early evening Aug 18, 2016 entire rear window of my 2005 Nissan Altima completely blew out for no apparent reason. Fortunately -- nobody was sitting in back seat(s) of my car - no adults & no children !! what a big mess !! a clear & normal summer evening - no severe weather conditions to even provoke a crazy & sudden incident like this. Luckily -- I was not on a highway. I was on a quiet Suburban road with relatively low traffic. I was at stop light & suddenly heard a loud pop sound -- almost like a gun shot. I checked my rear view mirror & my entire car rear window was blown out with very large holes & tiny shattered glass pieces strewn all over inside back seat area of my car. Some shattered glass even blew out all way to front section where I was seated !! I immediately got off the road & pulled over into nearby walgreens parking lot & called local police. Policeman came & examined my car. He did not feel any foul play was involved nor any gunshot nor baseball thrown into my rear car window. I took 24 photos ? see 5 uploaded. He helped me gather most of broken & shattered glass into a plastic bag. We noted a few pieces had dark brown burn marks on them. He said most likely it indicated a "short" occurred in rear defroster electrical system. He could not prepare police report bcuz it did not involve any foul play. Next day I called Nissan Consumer Affairs (nca). They asked me to email my 24 photos to nca & only agreed to pay to replace rear car window. I told nca it was probably a short in rear defroster electrical system " a serious Nissan safety issue & defect. For me " a scary incident !! I saved all shattered glass pieces with dark brown burn marks, but nca did not want them. Unfortunately -- I can only upload 5 photos. If you want to view all 24 photos - call or text my cell [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Palatine, IL, USA

The contact owns a 2005 Nissan Altima. While driving 30 mph, the vehicle began making a loud noise and the service engine light illuminated. She was able to drive to a service station and the mechanic stated that there was no oil or oil plugs in the vehicle. He refused to make the repair. She had the vehicle towed to Nissan, where it was regularly serviced every 3,000 miles. The dealer stated that she needed a new engine and that they were not responsible for the vehicle not having oil or oil plugs. They also informed her that someone had tampered with her vehicle. The contact has spoken with Nissan on several occasions and has been without her vehicle for two months. She believes they are giving her the run-around. The current and failure mileages were 41,000. * updated 12/12/07 the dealer stated passenger window makes noise, and remote switch is inoperable. Updated 12/12/07 updated 03-04-08

- Greenwood, SC, USA