The contact owns a 2005 Nissan Altima. While driving 30 mph, the vehicle began making a loud noise and the service engine light illuminated. She was able to drive to a service station and the mechanic stated that there was no oil or oil plugs in the vehicle. He refused to make the repair. She had the vehicle towed to Nissan, where it was regularly serviced every 3,000 miles. The dealer stated that she needed a new engine and that they were not responsible for the vehicle not having oil or oil plugs. They also informed her that someone had tampered with her vehicle. The contact has spoken with Nissan on several occasions and has been without her vehicle for two months. She believes they are giving her the run-around. The current and failure mileages were 41,000. * updated 12/12/07 the dealer stated passenger window makes noise, and remote switch is inoperable. Updated 12/12/07 updated 03-04-08

- Greenwood, SC, USA

Hello in 2006 August, my 2005 brand new Altima's battery exploded and it was a miracle that me and my friend did not get hurt. When I called the dealership they told me warranty doesn't cover the battery. I had to get it towed to a third party shop where they replace my battery fuse (which I was told caused the explosion) and my battery. When I went over the dealership later they told me I should've brought the car over there. They claimed I was lying wheni said I was told by their service department that they don't cover the battery and did not even look at the car. Now, my front bumper is covered in battery acid and is not repairable. I called the custemr service did everything I could but they simply won't do anything because I did not take the car to the dealership which I would if they didn't told me they did not cover the warranty on the phone. I have my receipt of the battery fuse and battery replacements but I do not have access to the old battery. I'm very dissapointed and frustrated by this and don't know what to do. I'm not looking to get any kind of money out of this but I bought this vehicle brand new not to have any problems especially a batter exploding to my and my friends face. Thank you.

- Van Nuys, CA, USA

The car radio for the 2005 Nissan Altima is defective. I spoke to Nissan directly after the dealer couldn't fix it. I was given case # 4564607 on 6/8/04 when the car had 2,650 miles on it. They said that Nissan was redesigning the radio with its engineers + would have it in a month. It's now 7/25/04 + I haven't heard anything. I still have a defective radio on a brand new car.

- Paterson, NJ, USA