This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am aware of tech. Safety bull. Ntb 96-009; 009A; 009B. Transmission failed 3 times. Each time it would not shift into reverse and neutral gear was a forward gear. Drive gears were not correct, often neutral. 1st 2 times, problem corrected itself after about 1 hr. Dealer refused to deal with problem until 3rd failure, claiming they needed to see the actual problem before dealing with it. They did inspect car after 1st failure but found nothing. 3rd time they did line and pressure (?) tests, which they could have done 1st two times but did not. Transmission failed. They did not attempt to determine cause of failure, claiming that Nissan corporate instructed them to replace and not investigate. Told me they were putting a "new" transmission in. Found out after work done that it was a remanufactured one. They also replaced radiator. Nissan corportate contacted after 1st failure, but refused to deal with problem. I am concerned over safety and installation of remanufactured trasmission. I own 2 other Altima, a 96 and a 94. Should this be the subject of a recall and shold Nissan be responsible for sharing data on investigation of failed transmissions with your offices in light of tsb?
I am aware of tech. Safety bull. Ntb 96-009; 009A; 009B. Transmission failed 3 times. Each time it would not shift into reverse and neutral gear was a forward gear. Drive gears were not correct, often neutral. 1st 2 times, problem corrected itself after about 1 hr. Dealer refused to deal with problem until 3rd failure, claiming they needed to see the actual problem before dealing with it. They did inspect car after 1st failure but found nothing. 3rd time they did line and pressure (?) tests, which they could have done 1st two times but did not. Transmission failed. They did not attempt to determine cause of failure, claiming that Nissan corporate instructed them to replace and not investigate. Told me they were putting a "new" transmission in. Found out after work done that it was a remanufactured one. They also replaced radiator. Nissan corportate contacted after 1st failure, but refused to deal with problem. I am concerned over safety and installation of remanufactured trasmission. I own 2 other Altima, a 96 and a 94. Should this be the subject of a recall and shold Nissan be responsible for sharing data on investigation of failed transmissions with your offices in light of tsb?
- Roanoke, VA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Roanoke, VA, USA