This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Parked my car at the store came pushed the start nothing. Changed the battery on the intelligent tried to start wouldn't start inserted the key into key slot nothing happened.
Attempted to start vehicle. Keyless entry system not working. Vehicle would not start. Had car flat bed towed to Nissan. They said that it was the steering lock. There have been multiple complaints from consumers who own 2009-early 2010 Nissan 370Z. This part should be recalled by Nissan since it prevents starting the car, thereby leaving you stranded. Nissan had a recall on the gtr's but not the 370Z. This is what happens when you try to start the car. Without warning, the electric lock fails to unlock, sending error message to the BCM. The car will not start in this case and will flash the intelligent key warning in the cluster. Nissan is well aware of the faulty locks they installed and choose to ignore it. They stopped using these locks ( revb, revc etc) on the 2012 Z's entirely.
Car will not start, had to be towed to Nissan, my 2009 370Z had a electric steering lock problem. Part with labor will be around $1000. There have been several complaints on this same issue and should have been recalled by now!! will be looking further into this problem Nissan should be at fault 100%.
On 11/22/2012 I attempted to start my vehicle and it would not start, or go into accesory mode. The car was towed to the dealership and determined to be caused by a faulty steering lock actuator. The car has under 19.000 miles.
The steering lock assembly went out, which causes the car to not start at all. It leaves you stranded. Reading through forums and talking to other 370Z owners this is a common problem that needs to be recalled. You cant start your car or even turn it to accessory, which means if you break down away from home you cant even charge your phone to be able to call for help. The part is quite expensive and there are ways to disable it. I feel that if this issue is happening with so many of these cars it needs to be replaced free of cost.
- Tumwater, WA, USA
Search CarComplaints.com for these popular complaint phrases...
Car was parked at a local coffee shop. Suddenly the steering lock, part of the starting system went haywire and disabled the car completely. Now the car can't be turned on even though the key is in the car and the battery is full. I believe NHTSA needs to be made aware of this issue as it is a safety concern since every 370Z is at risk of this problem, leaving all potential owners stranded. I believe Nissan is aware of this problem as the Nissan GT-R had a campaign to replace the very same part. It is called a steering lock.
2009 base, 7at. Yellow intelligent key warning light appeared after getting gas about a week prior to incident. Car still started though and the light went away and came back a few times over the course of said week, prior to incident. After researching online, it came to my attention there is a faulty steering lock mechanism that is affecting many owners of the 2009 370Z, causing it to fail, leaving the car unable to start. There has been a recall for a similar problem with the gtr. After parking in a local shopping center my car died yesterday (Sunday). Yellow intelligent key light appeared while car was parked. Unable to start the car. Had to have it towed to the dealer first thing this morning (Monday). As it stands, I'm still waiting to hear the diagnosis from the dealer and it's Monday night. I really hope Nissan Corp. Addresses this ongoing issue that seems to be affecting many (if not all) owners of 09-10 370Z's.
After work, tried starting my 370Z and it would not start, leaving me stranded. Tried other key fob, same issue. Had car towed to the Nissan dealer who identified the issue as steering lock failure: $750 part +$50 overnight + $100 labor + tax = $960 total cost. Nissan has replaced the part on the 2009 GT-R but apparently is doing nothing for the Z owners with same issue. Nissan will not cover the part since I am 18000 miles over warranty, yet many owners have had same failure/repair as evidenced by the forums online. I contacted Nissan Consumer Affairs at 1800nissan1 and have started a "case" but do not expect resolution. They agreed to reimburse for a rental car up to 2 days $70 max. Meanwhile they will send a rep to review my car's diagnosis prior to instructing the dealer to complete repairs within the next 2 days. I find it interesting perusing all the other reported incidents on your site, there are quite a few reported in the month of October, 2012. There needs to be an official recall of this faulty expensive part in the 370Z.
I arrived to work around 7 am. When I left work to go home around 4:30 pm, I unlocked my car. I pushed the button to start the car like normal (though I did notice a light on the dash that said "key") and the car wouldn't start. I thought maybe my key fob battery was dead so I put it in the slot that enables one to start the car with a dead fob. The car still didn't start after pushing the button. I had my wife bring me the spare fob to find that it too would not start the car either way. I called Nissan and they told me it would have to be towed so they could look at it. The next day the car was towed and once Nissan looked at it they said it was the "steering lock actuator". the part cost was 700-something dollars and by time the labor was put in and the actuator was installed, the total cost (part plus labor) was $1173. This is clearly a problem for others as well. Search "Nissan steering lock actuator" in google or go to the370Z.com and do the same search. I think it's ridiculous Nissan hasn't come up with a different or more reliable device for the theft protection that this device offers, and it is ridiculous that there is not a recall on it.
Tried starting my 370Z and it would not start, due to what the Nissan dealer described as a steering lock failure. When this occurs it leaves the driver stranded as the car will not operate. Nissan replaced this part on the 2012 370Z but has done nothing for the previous models. Nissan will not cover the part since I am 2000 miles over my warranty, yet many owners have had this failure.
On the morning of weds, Oct. 10th, I was leaving work when I could not start the car. Knowing that it seemed not a battery issue, I first thought it was an intelligent key issue. After replacing the battery in the ik with still no luck, I tried again with my spare ik. Again, no start. I had car towed to local Nissan where the stated they hadn't heard of any issue with the 370Z. After 5 hours of waiting, the general diagnostics results came back with multiple code points indicating a "steering lock failure". Nissan reps there stated they had never heard of this happening, yet while in my wait, I was able to google & find many Nissan 370Z owners that have experienced this failure. The replacement steering wheel lock assembly had to be ordered & I picked up the Z on Oct. 12th. Frustrating after missing a full day of work & due to the car was 5 months out of warranty, this became a very expensive part to replace when it's obvious it should be recalled.
Lock set - steering models jf00A, jf00B and jf00C are faulty. Recall was done on Nissan GT-R for the faulty part. The same part is in the 2009-11 370Z and suffers the same defects but was not included in the recall. Car will not start with a faulty lock set - steering. Part is known to be defective as indicated by the recall from Nissan (campaign id# P0309) for the identical part in the 2009 GT-R. Nissan must recall this faulty part in the 370Z and reimburse customers who have paid for costly repairs and/or replacement parts due to a part know to Nissan (as evidenced by the GT-R recall) to be faulty.
Steering lock failed and car could not be started. This happened in a high traffic area and safety was a huge issue. Car had to be towed to the local Nissan dealership. I have noticed that this is an ongoing issue with this model as noted on the370Z.com.
Drove to work as normal. Parked car same spot as every day. Got into car to go to lunch. Car wont start. Ignition says locked and the intelligent key system warning light is on. Stranded in a park lot alone. Unacceptable. No warranty.
I have heard many, many stories of steering lock failure on these cars made from 2008-2010 Nissan's more expensive sports car, rhe GT-R, has the same problem with the same parts and was the subject of a recall. Will something be done? people are beng stranded all over when their vehicles won't start!
The contact owns a 2009 Nissan 370Z. The contact stated that the intelligent key indicator warning lamp was illuminated, which prevented her from turning on the ignition or any other feature on the vehicle. The vehicle was taken to the dealer, who diagnosed that the electronic steering control module was defective and needed to be replaced. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was not repaired. The failure and current mileages were 33,000.
The contact owns a 2009 Nissan 370Z. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer where the dealer discovered that the steering column lock unit needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure and current mileages were 60,000.
I own a 2009 Nissan 370Z. There have been issues previously mentioned by members in the 370Z.com forum and I have fallen victim to it. The steering lock system in the 370Z is faulty and unreliable. The part that needs replacement is a revb steering lock 48700-jf00B. The same issue happened to the Nissan gtr and was recalled for that issue. Due to the amount of concern I see in the forums of other owners, this issue should be recalled and fixed. Safety wise, for owners overseas like myself, could have ended up stuck in the middle of nowhere. Thank you for your time.
A D V E R T I S E M E N T S
- Burbank, CA, USA