This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering wheel lock failed thank god while im in the driveway not on the road.. Nissan said its common and will happen again.. cost 1200 dollars not including labor... this is insane.. I just bought this car now im wasting alot of money..
My vehicle would not start after normal usage. Had car towed to dealership and the steering wheel lock mechanism was shorted out. Cost around 1,200 to repair. After search, found out that this is a very common problem with this vehicle.
I drove my car to work and everything was running fine, as I stopped at a store to grab something and came back out my car no longer worked. The system would no longer recognize the intelligent key, and the push start button was in the "lock" mode. After researching this I found out that this is a common issue in the 2009-2010 Z models. The same issue found in Nissan GT-R models, the steering wheel lock malfunctions and is therefore enable to recognize the intelligent key due to the steering column being locked. Nissan should definitely take responsibility for the faulty equipment as this leaves cars and owners stranded. For a relatively new car this should not be happening esp. Under 36,000 miles. The majority of the complaints have not even surpassed the powertrain warranty. The government should show concern for consumers as well as Nissan!
The steering lock mechanism part #48700-jf00A on 09 and 10 models fails after a while due to poor quality. This results in the steering column being unable to unlock and therefore disabling the car from being started. This can leave anyone stranded and needing the car towed. In my case the car is stuck in my garage because I am unable to start it due to this faulty part. This needs to be recalled because the part will fail its just a matter of when.
Steering wheel lock failure (intelligent key system warning). Was at a gas station and car would not start. "yellow" key light showed up but car would not start at all. Had to have car towed to dealership. After research, I have discovered that this part has failed on many Nissan models with this type of electronic steering wheel lock. This needs to be recalled and anyone who has paid to have it replaced needs to be reimbursed. A class action lawsuit needs to be filed because Nissan refuses to accept that it is a faulty part. Total cost to replace: $1084.
- Garden Grove, CA, USA
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2009 Nissan 370Z worked perfectly then wouldn't start. Found many other incidents of the same problem. The issue is a broken steering wheel lock which won't unlock. Although the same part is known to have issues in many Nissan cars, there is no recall so owner pays for an expensive part and labor.
In the 2009 and 2010 model years of this car (and other Nissan vehicles), the steering wheel lock assembly is known to randomly fail, leaving the car unable to start. There is no recall or tsb for this as of yet, and it has affected several Nissan vehicles including the gtr. Revisions a and B of the steering wheel lock assembly are well known to fail, and revision C is also known to fail however there are fewer occurrences. This has left me stranded and unable to get to work, and Nissan will straight up refuse to fix the problem for less than $1000.
Parked my car at the store came pushed the start nothing. Changed the battery on the intelligent tried to start wouldn't start inserted the key into key slot nothing happened.
Attempted to start vehicle. Keyless entry system not working. Vehicle would not start. Had car flat bed towed to Nissan. They said that it was the steering lock. There have been multiple complaints from consumers who own 2009-early 2010 Nissan 370Z. This part should be recalled by Nissan since it prevents starting the car, thereby leaving you stranded. Nissan had a recall on the gtr's but not the 370Z. This is what happens when you try to start the car. Without warning, the electric lock fails to unlock, sending error message to the BCM. The car will not start in this case and will flash the intelligent key warning in the cluster. Nissan is well aware of the faulty locks they installed and choose to ignore it. They stopped using these locks ( revb, revc etc) on the 2012 Z's entirely.
Car will not start, had to be towed to Nissan, my 2009 370Z had a electric steering lock problem. Part with labor will be around $1000. There have been several complaints on this same issue and should have been recalled by now!! will be looking further into this problem Nissan should be at fault 100%.
On 11/22/2012 I attempted to start my vehicle and it would not start, or go into accesory mode. The car was towed to the dealership and determined to be caused by a faulty steering lock actuator. The car has under 19.000 miles.
The steering lock assembly went out, which causes the car to not start at all. It leaves you stranded. Reading through forums and talking to other 370Z owners this is a common problem that needs to be recalled. You cant start your car or even turn it to accessory, which means if you break down away from home you cant even charge your phone to be able to call for help. The part is quite expensive and there are ways to disable it. I feel that if this issue is happening with so many of these cars it needs to be replaced free of cost.
Car was parked at a local coffee shop. Suddenly the steering lock, part of the starting system went haywire and disabled the car completely. Now the car can't be turned on even though the key is in the car and the battery is full. I believe NHTSA needs to be made aware of this issue as it is a safety concern since every 370Z is at risk of this problem, leaving all potential owners stranded. I believe Nissan is aware of this problem as the Nissan GT-R had a campaign to replace the very same part. It is called a steering lock.
Car won't start, intelligent "key" light is on in the dash. Ignition button has the "lock" lit up. Headlights, dome lights, and doors unlock without problem. Car just won't start. Tried spare fob key, and placed into fob part, still won't start. Read on forums, common problem amongst early 370Z, ipdm or steering lock assembly faulty. Being replaced under recall for gtr but not the 370Z. Module has been replace on newer 370zs.
I went to start my car with push button start and nothing happened. There was a light on the dashboard with a key symbol. I called the Nissan dealer, they said I would have to have my car towed. They called me later that day and said it had a bad steering wheel lock mechanism. I know Nissan is having problems with the 2009 370Z wheel lock mechanisms. There is no recall at the moment.
After work, tried starting my 370Z and it would not start, leaving me stranded. Tried other key fob, same issue. Had car towed to the Nissan dealer who identified the issue as steering lock failure: $750 part +$50 overnight + $100 labor + tax = $960 total cost. Nissan has replaced the part on the 2009 GT-R but apparently is doing nothing for the Z owners with same issue. Nissan will not cover the part since I am 18000 miles over warranty, yet many owners have had same failure/repair as evidenced by the forums online. I contacted Nissan Consumer Affairs at 1800nissan1 and have started a "case" but do not expect resolution. They agreed to reimburse for a rental car up to 2 days $70 max. Meanwhile they will send a rep to review my car's diagnosis prior to instructing the dealer to complete repairs within the next 2 days. I find it interesting perusing all the other reported incidents on your site, there are quite a few reported in the month of October, 2012. There needs to be an official recall of this faulty expensive part in the 370Z.
Lock set - steering models jf00A, jf00B and jf00C are faulty. Recall was done on Nissan GT-R for the faulty part. The same part is in the 2009-11 370Z and suffers the same defects but was not included in the recall. Car will not start with a faulty lock set - steering. Part is known to be defective as indicated by the recall from Nissan (campaign id# P0309) for the identical part in the 2009 GT-R. Nissan must recall this faulty part in the 370Z and reimburse customers who have paid for costly repairs and/or replacement parts due to a part know to Nissan (as evidenced by the GT-R recall) to be faulty.
The 370Z uses a keyless ignition system. The system failed and I am no longer able to start the car. I am being told by the dealer that it is the electronic steering lock system. There are many many other 2009-2010 370Z owners that are experiencing this same issue at aprox 30-40K miles. This appears to be a manufacturer defect.
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- Kennesaw, GA, USA