I picked up the car from the body shop code on dashboard ev system service required no gas or battery so went to gas station and vehicle wouldn't go into park went home called my wife and had her come outside she had to put gas in. Then drove to the dealership I had my wife get out and go get help she came out with a salesman. He saw what was going on so he called the manager and asked him what to do. He told him to take the car and give me a loaner. The only way to switch was emergency brake. Wouldn't go into park/neutral. Went inside asked manager come outside and see the car and he said that doesn't matter to me, what the F*** do I care about that it has nothing to do with me! so I went back outside the salesman drove into service give loaner. The next day the salesman told me nothing's wrong with the car pick it up. I have videos of this event happening and corporate closed my claim and told the dealership there is nothing for them to do because its fine and the video footage was not enough proof and not to drive the car. I reopened the claim, I wanted to talk to a higher up member of management, I asked corporate if I could keep the loaner until resolution and they said yes. So service said I have to have that loaner back that night I told him what the lady at corporate told me. He said no they didn't I told him to call and ask to pull the recorded call. The next morning I had a va appointment at 10am and was sitting in the waiting room and got called by service I need the car by 12pm I told him I was at a dr. Appt. An hour away ed him no way possible I can get it to him by noon ed him when I got back we can get it squared away he said nope tell me the address you're at and I'll come get it I said absolutely not I will bring it to you when I'm done with my appointment. They called the police and told them I stole the car returned loaner waiting on resolution.

- Rome, NY, USA

Started up the car and started backing up out of my garage. When I put my car into reverse I saw my charging port door open on the passenger side of the car at this point my cars back end was partially sticking out of the garage I put the car into park by pushing the park button, I opened the door got out of the car and left the door open and started to walk down the driver side towards the back end of the car I got outside the garage right next to the rear driver side tail light, and the car went into reverse and drove out of the garage it took the door and bent it back to the driver side front fender and kept going almost ran me over I had to run and jump in the car and slam on the brakes. I called my insurance company and they had a tow truck pick it up the next day and bring it up to the dealership my friend picked me up and brought me to the dealership so I could tell them what happened and they told me that's not possible and to call Mitsubishi corporate so I did. The dealership had my vehicle for a total of 46 days between the diagnostic test and having the body repaired which my insurance paid for and I had to pay the deductible Mitsubishi would not pay to have the car fixed and blamed the entire event on me. I even went to the dealership and had the service guy get into the car and gave him a full demonstration on what had happened and he agreed that it's not possible to get out of this car if it was in reverse. I have a documented bad back and can't get out of a car all that well it takes me a min and I was at the back of the car outside the garage before the car started moving and proved on multiple occasions of this event and they still said call ghost busters after I picked up car it did it again this time I have video proof and they still won't do anything and even called the police on me because I had their loaner while they had my car see next post.

- Rome, NY, USA

Started vehicle and immediately got multiple warnings including the service engine soon light. When I tried to drive the car, it had almost no acceleration. It would not start the gas engine and the regenerative braking was disabled. The rbs and acc warnings were due to the systems being disabled because the hybrid system was non functional. It was all on electric but at a severely reduced power level. I tried to turn off and turn on the car a few times but there was no change. I decided to try to plug the car into the charger for a minute to see if that would reset it, and it seemed to help. The car operated normally but the service engine soon light stayed on. I pulled codes and got P0aa9 which points to a failure of the battery voltage isolation sensor inside the battery control module. I called the dealer and they told me not to drive the car and they towed it to the dealership (150 miles away.) they had to reflash the computer anyhow due to 2 recalls and they said that was what triggered the fault. They never did find a cause but I did notice someone else posted here that they were told "that usually doesn't happen that early." My car is 8 months old with 3500 miles on it.

- Key West, FL, USA

The charger supplied by Mitsubishi melted during normal charging. Mitsubishi has stated that the cord is not defective and will not cover the cost of replacement nor are they interested on the possibility of an electrical fire caused by the loose plug terminal and hot spot.

- Manchester, PA, USA

Parked on a 25% graded pointing down hill, when I tried to start the outlander, the screen produced a rbs error. The gas based engine would not start. The ev motors seemed to come on with very little power. When I called mitsubisi to tow the car they said, ouote"that doesn't normally start this soon", this tells me they know there is a problem. My phev has been in the shop since Monday, I'm being told they reset the check engine light error and they don't see a problem. This is not a fix. I took pictures after I restarted it the third time. The one thing that remained was the driving range for both gas and ev only had dashes, they should show how many miles are avaliable for ev and gas.

- Stockbridge, GA, USA