NHTSA — Electrical System Problems

9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
425 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Mitsubishi Outlander electrical problems

electrical problem

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2020 Mitsubishi Outlander Owner Comments

problem #4

Apr 152024

Outlander

  • miles

A D V E R T I S E M E N T S

The touchscreen does not work. This impairs use of the hands free telephone usage, volume levels, and altering of settings. This is a known problem, and Mitsubishi has recalled it in Australia. It is unsafe for any driver to not have ready access to hands free phone usage as it is well known how often distracted driving due to phones has caused accidents.

- Elgin, IL, USA

problem #3

Jun 012023

Outlander

  • miles
In less than 60k miles since manufacture of the vehicle, the infotainment screen began to be insensitive to touch. 6k miles later it no longer works. During that time it was inconsistently working. This is a safety issue due to the driver focusing their eyes on the infotainment screen, while repeatedly pressing the same button, instead of the road. Most times, the driver had to pull over to make the change. Sometimes, due to urgency of the change, the driver had to pull over where little to no shoulder existed which could have resulted in a fatality had a vehicle struck the driver's vehicle. It has recently be learned that a standard computer mouse can be used to operate the infotainment unit. Without saying, this is completely unacceptable procedure for a moving vehicle. Mitsubishi will no do anything to honor this failure, and based on discussions in various forums, the screen dies within the first couple years of owning the vehicle. In the subject late model 2020, the screen had no longer worked by 3Q24.

- Limerick, PA, USA

problem #2

Jan 202022

Outlander

  • miles
Touch screen radio stopped working by touch reported the problem and was told by our dealer they couldn-??t fix it it had to go to another dealer. That dealer said they could fix it and sent us back by the time they had time for us the warranty was out and they want us to pay for it after only 2 years. A family member had this say issue and sued and got a settlement and radio fixed

- Bridgeport, WV, USA

problem #1

Mar 302021

Outlander

  • 1,700 miles
While traveling on the freeway at 70mph, the car suddenly started flashing warnings of "ev system required stop safely", "rbs service required!", and the service engine soon light came on. Also, I wasn't able to accelerate over 20mph. I quickly exited the freeway and turned off the car. When I restarted it, the car seemed to operate normally as far as the acceleration, but the service engine light soon light remained and the "brake!" forward collision mitigation system started to randomly kick in. Interestingly, in the week leading up to the system shutting down the forward collision mitigation system had randomly kicked in a few times, but I assumed there was something low in the road I wasn't seeing. I've also experienced issues with the audio system and rear camera in the week leading up to this incident; the rear camera twice never appeared when in reverse and the audio source would erratically switch from xm radio to apple car play on its own. The vehicle had just under 1,700 miles on it when this happened.

- Berkeley, CA, USA

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