On the outlanders speed control sensor on the back hubs the lil ears that hold the sensor in place have broken off both sides of my car there's is no way to replace them makeing my car shift different drive funny and it's just about made me wreck a few times and cause when they pop out the car downshift and the engine reves at 9000 rpm and now I have a tick in my engine but i have had to try and glueing the sensors back into place this is a big problem with the outlander I have plus the roads in WV are not the greast potholes are everywhere and when you hit one they pop out of place very ease

- Farmington, WV, USA

The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the rear brakes grabbed and would not disengage when the brake pedal was released. The contact stated no warning light was illuminated. The contact then received notification of NHTSA campaign number: 20V741000 (Parking Brake). The recall repair was serviced however, the failure still occurred. The vehicle was diagnosed with the brake pads and rotors needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 105,000.

- Chester, SC, USA

The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the brakes made a loud sound whenever the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the rear rotors needing to be replaced. The vehicle was repaired. The contact stated that two years later, the failure recurred. The vehicle was then taken to a local dealer where it was diagnosed with the rotors and the brakes needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to a local dealer. The failure mileage was approximately 26,907.

- St Maries, ID, USA

Recently replaced the rotors and pads on all four wheels of my Outlander. All but the rear passenger are working fine, while the rear passenger side is making a grinding noise. We've replaced the brake pads 3 times, replaced the rotor once, and even replaced the whole caliper; it's still making a grinding sound. There's a recall posted for some 2016 Outlanders for the parking brake not engaging/disengaging properly and we might think this is the problem; however, this recall is not applied to our 2016 Outlander. I think we are having the exact problem that is listed on this recall.

- Oklahoma City, OK, USA

Recall notice on 1/1/2021 on rear brake operating shaft. Inquired several times over past few months. Still the problem has not been taken care of, answer haven't gotten the parts. This is in my recall. 'if the parking break does not operate properly, it could lead to a vehicle rollaway and increase the risk of a crash.'

- Daytona Beach, FL, USA

This complaint is in follow up to previous complaint 11353585 regarding frozen caliper. As previous stated the dealer acknowledged the issue. The reason for this follow up is to report an associated issue. Specifically, that I found it impossible to locate a replacement brake caliper. The caliper was only available thru the dealer, not including labor, the dealer charged $570.88 for one caliper. I have replaced numerous calipers over the years and have never spent over $150 for a caliper. This is a ridiculous price for a caliper and appears to be monopolized price gouging by Mitsubishi.

- Wattsburg, PA, USA

Driver side caliper froze. Dealer acknowledged that it was frozen. Not covered by warranty which they advised expired at 60K. Vehicle had 65K miles on it at time of incident. I'm 52 and familiar with vehicle maintenance and have changed many brakes, rotors, calipers. Never have I seen a caliper go bad within 4 years. Definitely a flaw on this vehicle and serious safety issue.

- Wattsburg, PA, USA

The contact owned a 2016 Mitsubishi Outlander. While driving 35 mph, the check engine, ABS, and temperature warning indicators illuminated. While depressing the brake pedal to slow the down, the vehicle failed to stop and crashed into a cement barrier. The contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 17V609000 (electrical system). The contact called don jackson Chrysler Dodge Jeep Ram at (770) 969-7259 (located at 3950 jonesboro rd, union city, ga 30291) and was informed that parts were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. Parts distribution disconnect.

- Covington, GA, USA

When braking the car shakes and has since I bought it in 2017. The car will pull all over the road

- New Port Richey, FL, USA

The contact owns a 2016 Mitsubishi Outlander. On two occasions, while driving approximately 65 mph, the steering wheel and brakes locked up without warning. The service engine warning indicator illuminated. As a result, the contact crashed into a guardrail and damaged the bumper. The air bags did not deploy. There were no injuries. A police report was filed. On another occasion, while driving, the engine locked up and the brakes failed to respond. As a result, the vehicle rolled backwards into a telephone pole. There were no injuries and a police report was not filed. The vehicle was taken to skyland auto group (255 smokey park highway, asheville, nc 28806 (828) 667-5213), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not offer any assistance. The approximate failure mileage was 27,000. The VIN was unavailable.

- Asheville, NC, USA

At approximately 18,500 miles I noticed that there was vibration in both the steering wheel and brake pedal when braking. Based on the mileage I figured it must be something wrong outside of the brakes - took it in for service at jeff D'ambrosio and was told that I needed front rotors, back rotors and back brake pads - and they would not be covered under the warranty. I took it to someone else to service the vehicle (kept the parts) and replaced the front brakes and rotors and will have the back done this weekend - parts were not available. The front driver side brakes showed uneven wear with the inner brake pad wearing at an angle...this is not normal wear and tear.

- West Deptford, NJ, USA

Respectfully, we bought our brand new 2016 Outlander from the dealership this May. My wife rear ended a car less than a month later on the highway. She said the car didn't stop when she hit the brakes and that the brakes don't work. The car was repaired by geico for $20K damage paid and she said she wasn't driving it anymore. She had multiple injuries from the airbags and saw the doctor. After repairs, we ended up switching cars and the Outlander became my car and I noticed that it seemed very heavy like it was surging forward and resisted stopping. Two months later I changed the oil on the other car, so I asked her to take the Outlander just for the day. She didn't want to drive it, but I said just be very careful. She had a second accident that day on the highway causing $10K damages for repair and the air bags never deployed this time and her head, chest and knees hit hard against the steering wheel and dashboard and her back snapped and she is seeing a chiropractor now for the pain. She is a good driver and has never hit anyone from behind and now has done so two times in two months? again she told me the car didn't stop when she stepped on the brakes. Last week we received a factory recall notice in the mail for the accelerator. I took the car in this Saturday as soon as possible to have it repaired. When I drove the car after the repair and applied the brakes now in comparison to before it stops very well and is totally different. I believe Mitsubishi's defective acceleration system is the cause of my wife's injuries to her head, back and knees. This accident is not my wife's fault at all. I am sure that this defect in the accelerator system was the cause of the accidents and I am asking the NHTSA to please rectify this with Mitsubishi for us to find cause to be placed on Mitsubishi's faulty vehicle not us. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gloucseter, MA, USA

The contact owns a 2016 Mitsubishi Outlander. While making a turn, the brake pedal was depressed but failed to stop the vehicle. In addition, an abnormal noise was heard without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 8,000.

- Washington, DC, USA