The contact owns a 2009 Mitsubishi Lancer. The contact stated while the vehicle was having a routine oil change at the dealer, the mechanic stated that rear crossmember bar was rusted and needed to be replaced. The vehicle was repaired; however, the contact was informed that the front crossmember bar needed to be replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 116,000. The consumer stated while the mechanic was attempting to change the front cross member started taking the front end apart, he said he had stripped a bolt on the catalytic converter. Also, the dealer charged the consumer for a new catalytic converter without permission. A new appointment was made on 12/14/2022 to fix the damages at their cost.

- Ellington, CT, USA

The contact owns a 2009 Mitsubishi Lancer. The contact stated that the front subframe experienced severe corrosion. The vehicle was taken to biggers Mitsubishi (1325 E Chicago St, elgin, il 60120) where it was confirmed that the vehicle corrosion was severe. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the VIN was excluded from NHTSA campaign number: 16V458000 (suspension). The failure mileage was approximately 94,199.

- Elgin, IL, USA