We had car at a car dealer and the manufacturer declined doing the recall on the car for corrison on the front crossmember, telling us due to car has a total loss record on Carfax. The vehicle total loss record was for a accident that didn't effect that part of the car that's under recall, it was due to vehicle repairs were more then what car was worth. The piece I think they call it crossmember has rust holes through it and is about to come apart at the rusted holes on the part. We buy the car JA3AU86U18U016308 in 2022 for our daughter to drive to college. Just finding out when we took it into the car place to perform this recall they won't do the recall because of Mitsubishi. I filled this out for my dad, he bought car for me.

- Aurora, IL, USA

The contact owns a 2008 Mitsubishi Lancer. The contact stated while his wife was driving at 25 mph, when the cross member snapped and detached from the vehicle. The contact stated no warning light was illuminated. The driver was unable to control the vehicle and jumped the curb. The driver sustained a dislocated right thumb and did not seek medication attention. No police report was filed. The vehicle was not drivable. The vehicle was towed to independent mechanic and was informed the cross member, unknown tie rod and ball joint was needing to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 20V279000 (structure, suspension), however, the part to do the recall repair was unavailable. The contact called to unknown dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown. (recall related incident)

- Lodi, OH, USA

My SRS light just started coming on a few years ago before we were in an accident. When we took it to the dealer to check it, they said it was a costly repair and is only to remove the light...but that the airbags would still deploy if we were in an accident. Since then, we've been in an accident where we were rear-ended (which would not deploy the airbags) but it pushed us into the car in front of us (which should have deployed the airbags). Seeing as this light just came on way before any accidents and could not have been caused by anything we did, I believe it to be faulty from the manufacturer. When googling this issue, I found a lot of people complaining about the same thing happening. Yet, Mitsubishi has never been pushed to make their seat belt pretensioner flaw into a safety recall and expects to just make money off mitubishi owners coming in to pay to have this fixed.

- Cape Coral, FL, USA

Has active recall I want the sunroof replace not just inspected I want it fixed to avoid future problem of flying offer leaking

- Phoenix, AZ, USA

During my last two visit with technician (last one with Mitsubishi dealer, and one before with other service place), the vehicle technician notice excessively rusted cross-member. The technician at Mitsubishi dealer also put the note in "computerized vehicle report". when I asked the technician about how bad is this and how to fix this, he mentioned that other Mitsubishi Lancer vehicles are affecting with the same problem and Mitsubishi is recalling vehicles year by year, so hope they will recall this model too. And for safety, I need to make sure to keep eye and need to pay attention to any change to vehicle while driving as this may crack and I am end up in accident.

- Bartlett, IL, USA

The contact owns a 2008 Mitsubishi Lancer. While driving approximately 30 mph, the cross member and K frame fractured. The vehicle was towed to the dealer. The vehicle was placed on a lift, inspected the vehicle, and diagnosed that there was extensive rust and corrosion. The dealer indicated that the parts needed to be replaced. The vehicle was left at the dealer. The contact was waiting on a response from the manufacturer to determine if the contact would approve the dealer's repair. The VIN was excluded from a manufacturer recall. The approximate failure mileage was 120,000.

- Dingess, WV, USA

Paint on the sides of the car has thousands of rock chips at only 9000 miles. The car has never been driven through gravel and has not been subjected to extreme road conditions. I first noticed the damage occurring at about 5000 miles and took it to the dealer. The dealer stated that he agreed that it shouldn't be happening and thought it was a defect in the paint. They contacted mitsu usa and were told that they would not reimburse for any corrective action. Further investigation has revealed that this is a very common problem with the gts models and is due to a design flaw. Because the car is wider at the rear than the front and no rock deflectors were incorporated into the design, the rear of the car is literally getting sand blasted by the front tires. The only recourse I was offered was to have the car repainted at my own expense with no guarantee that it would not reoccur. Mitsubishi needs to take ownership of this problem, repair the damaged areas and install rock deflectors at no cost to the consumer.

- Cordova, TN, USA