This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problems with the vehicle started two days after purchase, they rotated the rotors on the brakes. Since that time I have had the vehicle back seven different occasions. They have replaced the rotors, rotated, you name it and it is still not corrected. I have a three year old daughter that I am scared to death to ride in the car. The dealer has been unresponsive and extremely nasty to us. The owner of the dealer hung up on my wife yesterday. The service manager screamed at me today, and said we have done all we can. They won't return phone calls. I have contacted corporate Mitsubishi and they say they will work on the problem. I just completed the paper work for the lemon laws in Maryland. I need help with making sure no one else buys a lemon from the dealer, and they don't stand behind their cars. Please assist me, in anyway you can. Thank you in advance for your time.
Front rotors require resurfacing approx. Every 7,000 miles. Front brakes also lose stopping efficiency when rotors are warped. This appears to be a safety related design defect justifying a recall.
Vehicle vibrates when brakes applied. Took to dealer first time complaining about vibration in Dec 1999, less than 6 months after getting vehicle; second time, in March 1999 (rotors found warped, front rotors and pads resurfaced); third time Apr 1999 (rotors warped again, front rotors and rear drums resurfaced); forth time Jun 1999 (rotors warped again, front left & right rotors replaced this time); fifth time, front rotors turned. Electrical problem in Oct 1999, all of a sudden no radio, wipers, cigarrette lighter, horn. No problem found by dealer. Now vehicle vibrates even without applying brakes, when reaching 55 mph. Several calls to Mitsubishi customer service have been "cordially" unhelpful, have not had dealer contact us about problem as they promised in October 1999, over a month ago. No longer have any confidence in this vehicle.
- Robins Afb, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Brakes vibrate when stopping. Usually occurs when stopping from a higher speed ie. 55mph. Vehicle has been in shop 4 times and every time the dealer states the problem is with the front and rear rotors. Dealer has resurfaced front rotors 2 times and replaced one time and resurfaced rear rotors.
The rotors experienced failure causing noise. However, two months later replacements were done to the brakes and rotors due to failure. Problem still exist.
Vehicle been experiencing on-going problem with brake pedal feeling spongy and vehicle vibrating when brake pedal is applied. Also, causing intermittent delay in stopping distance. This condition almost caused several vehicle accidents. Vehicle been in / out of dealer shop on three occasions, and had rotors replaced, problems still occurring.
A D V E R T I S E M E N T S
- Frederick, MD, USA