The contact owns a 1999 Mitsubishi Galant. The contact stated that the vehicle exterior paint was oxidized with chipping on the hood, roof and trunk lid. The vehicle had not been inspected or repaired. The contact expressed the concern of warranting a recall related to the exterior paint defect. The failure mileage was unknown.

- North Chili, NC, USA

Am writing to you because Mitsubishi motors was not taking responsibility for its products. On August 27,1999 I purchased the black Galant. This was my first new car purchased, , and while it has remained mechanically sound, for the last three years I have watched the paint disappear. I had service work performed at sam swope Mitsubishi. In 2003 I complained about the paint, and was told only if the vehicle was under the 3 year, 36,000 mile warrant, and over the past three years service department employees have seen the paint disappear. I asked several times if Mitsubishi was repairing the paint, M and was told only if the vehicle was under the 3 years, 36,000 mile warranty. In October 2006 I complained to the dealer again. This time pictures were taken by the service manager and sent to the manufacturer. After about two weeks the response that I received from the service manager was that Mitsubishi would not pay to fix the paint because the car was too old, and that no other complaints made by me were found. I complained to Mitsubishi motor customer relations department in may of 2005. The customer service employee I spoke with stated that the problem with the paint was probably environmental, and that because the car was over the 3 year, 36,000 mile mark that nothing could be done. I complained again in December 2006. The customer service employee stated, that my car was too old, and that nothing would be done about the paint. The Galant came to the dealer with a chrome pen stripe. When I purchased the Galant I had the pen stripe removed by the dealer because the outer layer of the pen stripe was pealing off. This was proof that there was a flaw in the manufacturing/finishing process. The paint around where the pen strip was located disappeared while the paint under where the pen stripe was intact and in good shape.

- Louisville, KY, USA

I own a green 99 Mitsubishi Galant and the clear coat is coming off causing my car to look like it has alligator skin it started on the roof and has now spread to the trunk and hood. I called Mitsubishi to see if they had any complains about the paint and I was told no. The operator then asked what state I live in and when I told her that I live in Texas, she told me that I should have expected to have paint problems with my vehicle because the Texas sun is so harsh. I have also been involved in 3 accidents in the vehicle and my airbags have never deployed. I also have a problem keeping wheel cover on all it takes is a slight bump in the road and off they come. This year model also has major problems with the rotors warping.

- Weatherford, TX, USA

Spring 2003 my 1999 black Mitsubishi Galant starting have problems with the clear coat. It began fading and cracking on the back side of my moonroof. It has now spread over the entire top of my car, the trunk lid and now has begun on my hood. I called the local Mitsubishi dealership back in July of 2003 while the car was still under warranty and was basically told that I would either have to pay to have it painted to leave it. Last month we took the car in for a free inspection promotion they were doing and had the service manager take a look at it. He said he had not seen anything like that happen to a car and would have the Kansas City representative come down and take a look at it. He also apologized that the service rep. I had talked to before blew me off. The Kansas City rep. Came down and said Mitsubishi would not pay for it that I had set something on my car to cause the sun to burn or fade the clear coat. We have taken very good care of our car and have never put anything on it. I have done some research and have found several 1999 and 2000 owners with the same problem. Should Mitsubishi be responsible for this? something needs to be done!

- Springfield, MO, USA

Snow/ice builds up in the wheel wells and on cold days it cannot be knocked out off the wells, the ice is thick and hard and rubs against the tires causing premature wear and makes driving and steering more difficult. Nlm

- Loudonville, NY, USA