The contact owns a 1998 Mitsubishi Galant. The contact stated that the front passenger side lower ball joint failed. The contact stated that the nut that held the lower ball joint became loose and detached, causing the lower ball joint failure. The vehicle had been repaired three times prior for the same exact failure. The manufacturer extended the warranty for the part for a lifetime however, the contact believed the failure to be an extreme safety issue because the part would become loose very easily. The VIN was not available. The failure mileage was 150,000.

- Ellensburg, WA, USA

The consumer's daughter had difficulty with the steering which ended up on the opposite side of the road crashing into an embankment. 3 years after accident, consumer received a recall notice on lower ball joints that could lead to loss of steering. The consumer's daughter was injured and feels that the dealer should be responsible for damages. Recall#00V421001.

- Evergreen, NC, USA