This vehicle has a potential manufacturer defect in the rear window regarding the defroster. After repeated use of the defroster heating up the window and cooling down the elements in the glass contracted and expanded and shattered the back window spontaneously causing an over $600 repair. There was no prior damage and no other possible causation that occurred for this and the vehicle window repair specialist looked at it and determined to that the fracture line was caused by these elements embedded in the glass this needs to be investigated

- Huntington Beach, CA, USA

The contact owns a 2011 Mitsubishi Endeavor. While driving various speeds, the defrost failed to operate. A local dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that the HVAC control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown.

- Minnealpolis, MN, USA