The contact owns a 2009 Mitsubishi Eclipse. The contact stated that while driving at 20 mph and going down hill with acceleration, the brake pedal failed to respond. As a result, the front driver side air bag failed to deploy. The contact crashed into a concrete base. The impact caused the rear of the driver seat to detach the over head light and the console fractured. The contact sustained bruises to the right side of her body head, back shoulder, hip and knees that required medical attention. A police report was filed. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.

- Rawlins, WY, USA

The leather on the dashboard is lifting which will cause a problem if the airbag is deployed. It will not fit back into the lip of the dashboard which sticks up and is going to cause a problem when the airbag is deployed I have asked Mitsubishi to fix it as it should be a recall and they refused.

- Vallejo, CA, USA

Dash above the passenger side air bag is raised at least 3-5 inches. Not in the groove where it should be. Would think this is a safety hazard as an airbag will not deploy properly if in an accident. Mitsubishi needs to repair this for customers.

- Reeds Spring, MO, USA

Dash pad in vehicle has come apart, completely blocking passenger side airbag. The dash pad is sticking up at least 3 inches in front of airbag. If airbag does deploy ever it will not properly and could cause more harm to passenger and driver. When this first happened my car was only 4 years old. There are several reports online of this happening to these vehicles. I think all affected cars should be fixed, since it is a safety issue on pretty new cars.

- West Columbia, SC, USA

The airbag on the passenger side won't deploy if its in a accident. The dash pad on the passenger airbag side is elevated and out of its position by around 2-3 inches with the passenger airbag sign on. Surprised to see similar issue by other customers as well here. Looks like is a common complaint and need to be fixed by Mitsubishi. God forbid if there is any incident........updated 12/16/15 updated 10/06/2017

- Foster City, CA, USA

There has been no incident yet. However if this vehicle gets in an accident the passenger airbag will absolutely not deploy correctly. The dash pad in front of the air bag has come unglued and is blocking the deployment of the airbag if it were to deploy. This dash pad is sticking up 4 inches in front of right dash airbag. These should be replaced on all affected units. I have seen other brands dash pads lift around defrost holes, especially GM in the 90S, this is the first I have seen where if the pad starts lifting it will block the airbag. This is not an uncommon problem with padded dashes ( essentially a poly foam glued to plastic with a vinyl overlay glued to it) when the foam starts to deteriorate it turns to powder and comes loose/lifts.

- Joplin, MO, USA

The lady crossed two lanes of traffic and ran a red light and hit my car on drivers side front including the door. Door won't open and airbags didn't deploy. The car was towed cause it couldn't start and wasn't drivable. Seat belts didn't lock so the people in my car hit steering, dashboard and back of the seats. My car was hit in the front in Dec. 5, 2013 and same thing happened. Airbags didn't deploy and seatbelts didn't lock. From the accident before I made a complaint with Mitsubishi and they done nothing. Thanks for your time.

- Greensboro, NC, USA

Another driver was traveling West and was attempting to turn left. I was traveling East when the other car turned from a direct line and hit the front of my car. My car is equipped with driver and passenger airbags, side airbags, and side head curtain airbags. At the moment of impact my airbags didn't deploy.

- Greensboro, NC, USA