: the contact stated while applying brake pressure at various speeds, there was a popping noise. The vehicle was seen by a dealer and it was determined the lower control arm ball joints needed replaced. A NHTSA recall, #00V421001 was performed on the vehicle concerning, the suspension however, the recall did not remedy the problem. The dealership would not offer a second repair without charge under the recall.

- Pittsburgh, PA, USA

Re: dealership complaint: Refusal to honor existing NHTSA campaign id numbers: 00V421001, 99V066001 Mitsubishi Eclipse, suspension: Front: Control arm: Lower ball joint I recently took my 1996 Eclipse to my local dealership (arnold Mitsubishi, roseville, mi) to make an appointment for this recall as there is serious 'clunking' in my front ball joints. I was told my VIN number was not included in the recalls. Your database seems to indicate that this was an 'across the board' recall. I've been warned that this is a lousy dealership. Are they correct, or am I" and what should I do"

- Clinton Township, MI, USA

Front passenger side ball joint failure. Contact said the wheel and ball joint fell off. Caller received recall 04V421001 concerning ball joints when caller took vehicle to dealer about 2 years ago the dealer said it was okay. Then on T July 0, 2005 she heard a pop and the vehicle dropped. Caller was going about 40 mph. Caller had to have it towed to the dealer. She has not spoken to them yet. Manufacturer has not been contacted.

- Toledo, OH, USA

While at a stop front passenger side ball joint failed. Vehicle was towed. Dealership was notified, but did not resolve the problem.

- Denver, CO, USA

Consumer received a recall notice for ball joints in September 2000. Consumer took vehicle to the dealer, who inspected the vehicle, but did not repair the ball joints. Dealer indicated ball joints did not need replacement or repair. However, in December 2001 the ball joints collapsed. In January 2002 dealer repaired the ball joints, but did not replace the entire ball joint assembly. Currently, front end squeaks.

- Brea, CA, USA

While traveling down our street, my lower ball joint on my 1996 Mitsubishi Eclipse gs failed. I was traveling approximately 30-35 mph at the time of the failure. My vehicle pulled hard to the right before the failure. I did not realize what was happening at the time, so I corrected the pull by turning the wheel back to the left. Within seconds of correcting, the ball joint failed. My passenger side front tire was forced into the wheel well and very nearly torn off. The vehicle had to be towed to a local dealer to be repaired. My vehicle has been to the same dealer twice prior regarding the lbj recall. It upsets me to know that the dealer refused to replace them when the vehicle was inspected for the second time. However, I feel that the dealership in question was negligent in its inspection and did not perform the required inspection fully. I have, however, received some assistance from Mitsubishi. Currently, the vehicle is back at the delaership due to other problems that surfaced after the car was returned. These problems did not occur before the lbj failure. I am still fighting with the dealership to have the problems resolved. The dealer has decided to switch the burden of proof regarding these new conditions to me, the consumer. This is highly unethical.

- Las Vegas, NV, USA

I was driving about 70 on the interstate, I pulled off onto the access road. My car felt very unstable. I was coming down a hill into a very busy intersection, and I was easing through the intersection and my car fell upon its tire. The wheel well collapsed onto the tire, and I could not move. The towing people said they had seen many Eclipses with this problem. I am now terrified to drive my Eclipse (even after it has been repaired). I had taken my car to several dealerships and many repair shops, and I was told that there was no problem. The right front suspension separated.

- Fort Worth, TX, USA

Consumer received recall 00V421001 on front end for lower ball joints. Since last month front passenger side tire has worn down to steel belt. Wires were coming out of tires. Contact dealer, and dealer stated they did not have anything to do with tire problem. Michelin dot 4M39dv6X3700 195/70R14 91T M+S.

- Liberty, NC, USA

The lower lateral arm ball joint were defective causing premature and excessive wear to the tires, the driver of the vehicle also noticed extreme vibration coming from the front end of the vehicle when braking, also as a result of the defective ball joint all four struts had to be replaced because they were leaking. Nlm

- Bellerose Manor, NY, USA

Consumer received recall notice NHTSA 00V421001/manud to perform repairs due to the fact that the side that was defective was N0T the side stated in the recall.

- Columbus, IN, USA

Owner would like to make manufacture aware, that this is the first and only recall notification (99V066) he received, owner states that manufacture took a long time notifing consumers about such a major life threatening situation.

- Coral Spri, FL, USA

Possible ball joint failure prior to recall notice 99V-066 may have caused accident in which consumer lost control of the vehicle and struck garbage cans, utility box and fire hydrant, the ball joints were not examined to determine whether they were the cause of the accident because they were unaware of the recall. Nlm

- Mount Holl, NJ, USA

Owner would like to make manufacture aware, that this is the first and only recall notification (99V066) he received, owner states that manufacture took a long time notifing consumers about such a major life threatening situation.

- Coral Spri, FL, USA

Consumer contacted the dealer in refernce to recall 99V066001/manufacturer's recall SR99002/ lower ball joint boots. Dealer inspected vehicle, no parts replaced, consumer noted that the lower ball joint boots broke. Dealer and manufacturer refused to correct the problem.

- Morganton, NC, USA

Consumer was denied repair under recall #99-002, dealership refused due to worn part rather that cracked or split.

- Richmond, VA, USA