This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Mini Cooper Countryman. The contact stated that water was entering the cabin of the vehicle from the sunroof. The contact stated that water was dripping on and into other electrical systems, causing malfunctions of the brake light and lights on the instrument panel. The water caused sizzling sounds and burning odors from other electrical controls. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 132,000.
We were driving around 70 mph in the hov lane of our highway with our dog in the back seat. A sudden explosive noise (sounded like gunfire) and the rear sunroof exploded all over our dog and rear seat.
- San Tan Valley, AZ, USA
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- Cumberland Gap, GA, USA