On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in front of my building for 6 days (we don't use the car very much) in front of my building when the all of a sudden the head lights started flashing followed by the car cabin filling with grey smoke then followed by black smoke then there was a flash (spark?) and the entire cabin the became engulfed in flames. All of this has been captured by our building security camera. I reported the incident the following day to Mini/BMW customer care. I've been sharing emails with Thomas Lula who is investigating the "thermal event" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bronx, NY, USA

timing chain failure which caused engine shut down. this is a known problem with other models. It was not recalled but BMW lost a class action lawsuit for the same problem in the same car, different years. They have not updated or repaired the issue. very expensive repair.

- Sharon , MA, USA

The vehicle starts intermittently. The immobilizer of the vehicle does not detect the presence of they key fob in the slot and therefore wont start the vehicle. These events happen intermittently. One instance was in a gasoline station. I stop the engine and refueled. When it was over I couldnt get the car to start because ther was no response from the car. I tried to insert/eject the key fob in its slot and after counteless and more than thirty minutes was able to get it started. One time, I went grocery shoppping and when I was done when back to the car and it wouldn't start. Knowing that this has been happening, I did the insert/eject of key fob in its slot countless number of times. I did this for over an hour before I got a response from the car and get it started. My wife is afraid to drive this car because she may get stuck in the middle of nowhere. If there is a medical emergency and this is the only car available, it would be better off to just wait for the ambulance than attempt to bring the person needing medical attention to the hospital in this car because you may get stuck in the middle of nowhere. Any road trip that will get you 100 miles away from your place or driving at night is a safety risk because you may run out of fuel and refuel at a remote gasoline station but then you cant get the car to start again.

- Spring, TX, USA

While driving East on interstate 40, I was approximately 50 miles East of asheville, nc when I heard a very loud boom that sounded like a gun shot. It then sounded as if a window were open and I could feel outside air, then I soon discovered a large hole in my sunroof.

- Cincinnati, OH, USA