Technical Service Bulletins (TSBs) for the 2011 Cooper Countryman are official communications between Mini & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Noise from Steering Column when Turning or Adjusting Height. A squeaking noise is heard from the area around the steering column when turning or adjusting its height. Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
MINI: ON CERTAIN VEHICLES, THE FRONT AXLE CONTROL ARMS, DURING ASSEMBLY PROCESS, WAS INSTALLED WHERE THE INNER BALL JOINT RUBBER BOOTS ARE IMPROPERLY POSITIONED AND WEAR PREMATURELY. *PE Read More »
Cracking or Popping Noise from Front Axle. A cracking or popping noise is heard from the front axle during take-offs or during load reversal CAUSE Front axle nut not correctly torqued Read More »
Cracking or Popping Noise from Rear Axle. A cracking or popping noise is heard from the rear axle during take-offs or during load reversal. CAUSE Rear axle nut incorrectly torqued Read More »
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Read More »
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Read More »
Brake Fluid Maintenance Service: 36-Month Interval. The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Read More »
ABS/DSC Control During Light Braking. When driving slowly over uneven road surfaces, there may sometimes be pre-mature ABS application relative to the driving situation with the brake lightly applied. Read More »
Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4. Read More »
"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. Read More »
MINI: ABS/DSC CONTROL DURING LIGHT BRAKING. DRIVING OVER UNEVEN ROAD SURFACES AT A SLOW PACE MAY SOMETIMES CAUSE PRE-MATURE ABS APPLICATION WHEN THE BRAKE IS LIGHTLY APPLIED. MODELS R55, R56, R57, R58, R59, AND R60. Read More »
Erroneous "Service due" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MINI: ABS/DSC CONTROL DURING LIGHT BRAKING. DRIVING OVER UNEVEN ROAD SURFACES AT A SLOW PACE MAY SOMETIMES CAUSE PRE-MATURE ABS APPLICATION WHEN THE BRAKE IS LIGHTLY APPLIED. MODELS R55, R56, R57, R58, R59, AND R60. Read More »
N16 ENGINE IGNITION COILS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information bulletin supersedes SI M01 08 17 dated February 2018. Read More »
Surface Cracks on the Water Pump Drive Pulley. During a repair, service or inspection, the drive pulley on the water pump shows signs of cracking. Read More »
MINI: FAULTY SOFTWARE FOR THE TANK VENTILATION CONTROL DISPLAYS ENGINE THROTTLE REACTION WHEN TEMPERATURE IS HIGH OUTSIDE, AND MORE OBVIOUS IF THE TANK IS ONLY PARTLY FILLED. *MA Read More »
Intermittent Poor Throttle Response at High Ambient Temperatures. The engine throttle response from a stop can intermittently be sluggish when the outside ambient temperatures are higher. Read More »
Engine Misfire Due to Failed Ignition Coil. ? The Check Engine or Service Engine Soon (MIL) lamp is on with misfire fault(s) stored in the DME. Read More »
SI M11 01 12February 2015 EngineTechnical Service This Service Information bulletin supersedes SI M11 01 12 dated March 2014. designates changes to this revision SUBJECT N16 and N18 Engine: Engine Oil Leak. Read More »
N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. The sealing plug was not tightened sufficiently during production. Read More »
N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. CAUSE The sealing plug was not tightened sufficiently during production. Read More »
MINI: ON CERTAIN MODEL VEHICLES, AN ENGINE OIL LEAK MAY OCCUR, DUE TO THE COMPROMISED OIL PUMP VOLUME CONTROL SOLENOID VALVE, FROM THE UNDERSIDE OF ENGINE. NO MODEL YEARS LISTED. *PE UPDATED 4/19/2013. *KB UPDATED 3/11/14. Read More »
N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. Read More »
N16 and N18 Engine: Engine Ventilation Heating Faults Stored in DME Fault Memory After Programming. After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3. Read More »
The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume ... Read More »
Whistling Noise from the Water Pump Area. A whistling or squealing noise is heard from the engine at idle and/or at higher engine speeds. CAUSE 1. Noise is caused by the water pump. 2. Read More »
SI M12 02 12 Engine Electrical Systems April 2013 Technical Service . After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3. Read More »
MINI: ENGINE COOLANT TEMPERATURE SENSOR, NOW AN INDIVIDUAL COMPONENT DUE TO CHANGE IN WIRING HARNESS AND REPLACEMENT OF HARNESS HAS TWO SEPARATE TWO PIN CONNECTORS, WHERE ONE FOR COOLANT TEMPERATURE SENSOR AND OTHER COOLANT THERMOSTAT. Read More »
MINI: WHEN RESEALING ENGINE OIL PAN, ENGINE OIL PAN GASKET REPLACEMENT SHOULD NO LONGER BE USED DUE TO CAUSING SEALING FLANGE BECOMING DEFORMED. MODELS R55, R56, R59, R60, R57, AND R58. NO MODEL YEARS LISTED. Read More »
"Update MINI Water Pump Class Action Settlement: Herremans v. BMW of North America, LLC. MINI USA, a division of BMW of North America, LLC (""MINI USA"") has entered into a nationwide settlement with the plaintiffs in the above referenced ... Read More »
"ENGINE MECHANICAL WATER (COOLANT) PUMP: LIMITED WARRANTY EXTENSION TO 7 YEARS/84,000 MILES. INFORMATION As part of a Class Action Suit Settlement for the vehicles listed above (""Class Vehicles""), MINI USA, a division of BMW of North ... Read More »
The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. Read More »
N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine ... Read More »
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. Read More »
Service Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak. Read More »
"N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine ... Read More »
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. Read More »
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. Read More »
MINI: ENGINE COOLANT TEMPERATURE SENSOR, NOW AN INDIVIDUAL COMPONENT DUE TO CHANGE IN WIRING HARNESS AND REPLACEMENT OF HARNESS HAS TWO SEPARATE TWO PIN CONNECTORS, WHERE ONE FOR COOLANT TEMPERATURE SENSOR AND OTHER COOLANT THERMOSTAT. Read More »
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. Read More »
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. Read More »
MINI: SERVICE ENGINE SOON IS ILLUMINATED DUE TO TANK VENTILATION VALVE (TEV) BEING JAMMED OPEN AND FUEL CAP, WITH EVAPORATIVE SYSTEM LEAKAGE, WAS INCORRECTLY INSTALLED. *PE Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
MINI: SOME VEHICLES HAVE TURBOCHARGER NOISE AND A LACK OR LOSS OF PERFORMANCE, DUE TO RESTRICTION OF TURBOCHARGER OIL SUPPLY, RESULTING IN OIL STARVATION AND SEIZING OF TURBOCHARGER ASSEMBLY. MODEL ALL. Read More »
Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
MINI: SOME VEHICLES HAVE TURBOCHARGER NOISE AND A LACK OR LOSS OF PERFORMANCE, DUE TO RESTRICTION OF TURBOCHARGER OIL SUPPLY, RESULTING IN OIL STARVATION AND SEIZING OF TURBOCHARGER ASSEMBLY. MODEL ALL. Read More »
MINI: ENGINE COOLANT TEMPERATURE SENSOR, NOW AN INDIVIDUAL COMPONENT DUE TO CHANGE IN WIRING HARNESS AND REPLACEMENT OF HARNESS HAS TWO SEPARATE TWO PIN CONNECTORS, WHERE ONE FOR COOLANT TEMPERATURE SENSOR AND OTHER COOLANT THERMOSTAT. Read More »
N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. Read More »
Intermittent Poor Throttle Response at High Ambient Temperatures. The engine throttle response from a stop can intermittently be sluggish when the outside ambient temperatures are higher. Read More »
N18:MINI Fuel Additive. INFORMATION Because carbon deposit buildup is related to fuel quality, it is not considered a defect in the vehicle's materials or workmanship. Read More »
MINI: SERVICE ENGINE SOON IS ILLUMINATED DUE TO TANK VENTILATION VALVE (TEV) BEING JAMMED OPEN AND FUEL CAP, WITH EVAPORATIVE SYSTEM LEAKAGE, WAS INCORRECTLY INSTALLED. *PE Read More »
"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Read More »
Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Read More »
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. Read More »
N16 ENGINE IGNITION COILS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information bulletin supersedes SI M01 08 17 dated February 2018. Read More »
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Read More »
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. Read More »
FOOTWELL MODULE: LIMITED WARRANTY EXTENSION TO 8 YEARS/125,000 MILES. When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module could fail. Read More »
Engine Misfire Due to Failed Ignition Coil This Service Information bulletin supersedes SI M12 01 15 dated March 2016.. The Check Engine or Service Engine Soon (MIL) lamp is on with misfire fault(s) stored in the DME. Read More »
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Read More »
MINI: FAULTY SOFTWARE FOR THE TANK VENTILATION CONTROL DISPLAYS ENGINE THROTTLE REACTION WHEN TEMPERATURE IS HIGH OUTSIDE, AND MORE OBVIOUS IF THE TANK IS ONLY PARTLY FILLED. *MA Read More »
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Read More »
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: ? Menu ""PRESETS"" ? Preset buttons on the head unit Hardware error in the ... Read More »
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Read More »
Engine Misfire Due to Failed Ignition Coil. ? The Check Engine or Service Engine Soon (MIL) lamp is on with misfire fault(s) stored in the DME. Read More »
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. Read More »
"This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR ... Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. The sealing plug was not tightened sufficiently during production. Read More »
Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. Read More »
N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. Read More »
N16 and N18 Engine: Engine Ventilation Heating Faults Stored in DME Fault Memory After Programming. After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3. Read More »
?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure ... Read More »
Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Read More »
"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the ... Read More »
"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. Read More »
Change in Thermostat Electrical Connector on Replacement Engine Harness. Vehicles produced from 3/2013 are no longer equipped with an engine coolant thermostat that incorporates the engine coolant temperature sensor (thermostat P/N 11 53 ... Read More »
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. Read More »
SI M12 02 12 Engine Electrical Systems April 2013 Technical Service . After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3. Read More »
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the ... Read More »
Service Action: OBC Functions Missing - Retrofit Procedure. The On-Board Computer function on certain vehicles is missing from the instrument cluster. CAUSE Option code 0550 is missing from the vehicle order. Read More »
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. Read More »
?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. Read More »
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. Read More »
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. Read More »
Engine Misfire Due to Failed Ignition Coil This Service Information bulletin supersedes SI M12 01 15 dated March 2016.. The Check Engine or Service Engine Soon (MIL) lamp is on with misfire fault(s) stored in the DME. Read More »
This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4. Read More »
Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. Read More »
Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. Read More »
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break. Read More »
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break. Read More »
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. The spring tension is too great and weak pivot pins can break. Read More »
"Front Power Windows Not Functioning Properly. The front power window may exhibit one or more of the following faults: * The window reverses when it reaches the top travel * Loss of the ""one touch"" feature when closing the window * ... Read More »
Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. Read More »
The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. Read More »
Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. Read More »
Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Read More »
Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. Read More »
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Read More »
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. Read More »
Valve Stem Replacement with Wheel Electronics. Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement. Read More »
Valve Stem Replacement with Wheel Electronics. Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement. Read More »
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. Read More »
Valve Stem Replacement with Wheel Electronics. Tire pressure loss after replacement of the RDC/RDCi wheel electronics. Valve stems are not being replaced in conjunction of the RDC/RDCi wheel electronics replacement. Read More »
Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Read More »
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. Read More »
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Read More »
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. Read More »
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Read More »
"MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. Read More »
This Service Information bulletin supersedes SI M64 02 15 dated August 2015. SUBJECT The Blower Motor is Faulty. The blower motor does not operate at any fan speed. Read More »
NAV Road Map Installation Using USB Stick. The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. Read More »
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to ... Read More »
"SUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
"This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR ... Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. The sealing plug was not tightened sufficiently during production. Read More »
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break. Read More »
Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. Read More »
"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the ... Read More »
"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. Read More »
Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit Read More »
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the ... Read More »
Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Read More »
Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit Read More »
Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no ... Read More »
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Read More »
"SUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
"This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR ... Read More »
"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the ... Read More »
Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Read More »
This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Read More »
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: ? Menu ""PRESETS"" ? Preset buttons on the head unit Hardware error in the ... Read More »
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the ... Read More »
NAV Road Map Installation Using USB Stick. The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. Read More »
"MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. Read More »
MINI: THERE IS A PROCEDURAL ERROR IN THE REMOVING AND INSTALLING OR REPLACING HIGH PRESSURE PUMP CURRENT VERSION THAT HAS BEEN REPLACED WITH THE CORRECTED REPAIR INSTRUCTION PORTION FOR THE N14 AND N18 ENGINE. Read More »
No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: Battery discharge when engine off, Caution, no acoustic warning signals. Read More »
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break. Read More »
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to ... Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no ... Read More »
Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. Read More »
This Service Information bulletin supersedes SI M64 02 15 dated August 2015. SUBJECT The Blower Motor is Faulty. The blower motor does not operate at any fan speed. Read More »
?SI M64 01 10 Heating and Air Conditioning June 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged. Read More »
Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. Read More »
