Car started making rattling noise on start up, drove it to MINIthey say my timing chain is stretched and housing broken, around $2500, to repair. Reading online this is a common problem, even the basis of a lawsuit and I feel it should be looked into.

- Atlanta, GA, USA

Despite performing regular oil changes and complaining about our timing chain making a noise from the first month, MINInever fixed the problem always insisting that the noise was normal or that nothing was wrong. Eventually our timing chain jumped the rails and destroyed our engine. The vehicle was inoperable and MINIusa declined to fix the issue. Only once did they try to fix it by replacing the tensioner. The part they used was an older discontinued part. This did not solve the issue and so the timing chain continued to rattle and then destroyed the engine.

- Siloam Springs, AR, USA