There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is "nothing wrong" with the car. I took it to another specialized Mini mechanic in the area for a second opinion. This mechanic states the cause of intermittent failure is from the Auxillary Coolant Pump for the Turbo. This is the same part that was a safety recall for potential fire. I have no record of this part ever being replaced. As described in the recall, the car is at risk of fire. Recall campaign #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Gilbert, AZ, USA

Changed out the battery and now my windows and lights and locks are not working

- Jacksonville, FL, USA

The contact owns a 2011 MINICooper. While driving, a burning odor entered the vehicle through the air vents and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine light sensor and the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed to ray catena MINIof westchester (located at 543 tarrytown rd, white plains, NY 10607, (914) 347-6464) where it was diagnosed that the intake boot and all the connectors for the turbo hoses melted. In addition, a leak was found in the oil hose. The vehicle was not repaired due to the repair fees. The VIN was included in NHTSA campaign number: 18V248000 (engine and engine cooling). The manufacturer was notified of the failures and provided case number: 11105312. The approximate failure mileage was 85,000.

- New Rochelle, NY, USA

The contact owns a 2011 MINICooper. The contact stated that the vehicle stalled even when the accerator pedal was depressed. The check engine light illuminated as well. The vehicle was taken to the dealer where it was diagnosed that the high pressure fuel pump was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was approximately 30,000.

- Port Charlotte, FL, USA

My vehicle has a P0087 code which means low fuel rail pressure. I spoke to MINIrep and he told me that it was the fuel pump. My researching has shown me that this has been a problem in the past and they were replacing these pumps until 2009 MINIand BMW. Why did they stop at 2009 when there hasn't been no change to this pump. But yet they keep failing at different mileage intervals. 30,000, mine at 65,000 really I've own dozens of car and never had to replace a fuel pump. Theres definitely a problem here and right now mine is intermittently, I would hate for someone to get hurt when they step on it and it fails at the wrong time, does someone have to get hurt before it becomes a safety issue. Prevention should come first thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kissimmee, FL, USA

Premature high pressure fuel pump failure may lead to loss in power, furthering the potential for a wreck. Engine enters "limp home" mode, which reduces power considerably and makes acceleration much slower than normal. Check engine light comes on, several obd-II diagnostics codes appear.

- Raleigh, NC, USA