The car showed a check vehicle light. Looks like a car being lifted up (red light). The windows do not move up or down, light switches do not work and the blinkers do not work. I was told by my mechanic it was the footwell module. I read there was a recall for this but my VIN wasn't on the list. Is it possible to check to see if it should have been on the list for the recall?

- Mountlake Terrace, WA, USA

The FRM module on my 2010 MINI Cooper S failed in 2022. I was unable to access multiple functions on the vehicle, including interior and exterior lighting, window controls, and other operations that worked randomly during this time. I needed my car fully operational for work commuting so I had to find a replacement FRM, which I did from an OEM MINI parts website, [XXX]. The new FRM I purchased was matched to my vehicle's VIN and installed and programmed by my local MINI shop, Detroit Tuned [XXX] ), in Clawson, MI. The total bill for this was over $800 (I have receipts for the purchase and the install). The recall notice from MINI/BMW came in 2023, and according to their website there is still no fix, which makes no sense since I bought an OEM replacement that was fitted to my car in 2022, as I noted here. How can a part that when fails can potentially cause vehicle fires ("thermal incident", per their recall notes) NOT be replaced immediately by the manufacturer" And how can MINI/BMW say they can't get the part when an OEM version is available online? The delay in this fix is unacceptable. My OEM replacement FRM works perfectly, but I am out the $800+ I spent to get it since MINI didn't then and still doesn't have them available, "officially". So if they ever get the part and replace my fully operational replacement for free, I am still out the money I spent in 2020 to make my car operationally safe. What can I do to get a refund from MINI/BMW" Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Highland Park, MI, USA

On [XXX], mileage was 47,744 I took Mini for service, and told them that the front right headlight didn't work, they replaced the light bulb and they found out that the headlight was still inoperable, and internally shorted. They didn't want to include it in the extended warranty. The mini has electrical issues (FRM). The headlight wires are damaged inside the light housing and are bare-striped even if you change the light bulb when you hit a bump the wires touch the bulb short out. So my car was under the extended warranty when I took it to Braman Motors Miami for service but they failed to correct the problem. BMW of North America extended the warranty for 10 years /156,000 miles whichever occurs first, as determined by your vehicle's service date (original service date is 3/16/2010) extending the limited warranty for the Footwell Module (FRM) This problem is a known problem by BMW / Mini they currently have open recalls on the model, series, production date, and year. but since hardly anyone files complaints to NHTSA in Fla, this problem is ongoing. [XXX], under violation of federal law (The Safety Act) dealers can't sell, lease, or deliver any vehicle until recall repairs have been performed. But they overlook the problem at the dealership when the car is in the shop for service. I was given a multi-point inspection it passed 28 of them LOL, but the first one (Operation of all light and signals, (passed)...lol So how can this test pass? When I picked up the Mini nothing was working turn signals, the front right headlight, windows, hazard lights, fog lights. However, the dealer overlooks the safety recall and wants to charge the client an additional charge to diagnose the FRM. They gave me an estimate for $1,985.38 if I had approved the work that they said the Mini needed, but nothing to do with the recall (FRM) is this how BMW handles this safety recall? They don't care to solve the problem at any level dealer or manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

- Miami, FL, USA

While driving home one night the following items failed to work: Head lights; turn signals, front windows (so no hand signals); Hazard lights; interior lights; and speedometer dash light. This occurred shortly after a battery change. I am not sure if tail of brake lights function at this time. Driving the vehicle in this condition presents a unacceptable safety concern. During daily light hours I had already noticed the turn signal issue and just thought maybe a relay was bad and had not had time to investigate. Investigation revealed the failed part is the FOOTWELL MODULE, and that this is a KNOWN ISSUE by Mini Cooper. Rather than issue a recall and fix the parts, they offered an extended warranty that lasted 10 years (which expired 13 months ago for my car). As a safety issue, this should have been a recall for all vehicles, not a wait til people have a fail to fix. This issue affects newer models as well.

- Nolensville, TN, USA

Some how from one day to another the Signal doesn-??t works for any dirección, horn, high lighting doesn-??t work, only works the posición light but doesn-??t respond if I use the control to turn off or change the option.

- Miami, FL, USA

While driving, cars around me were beeping when I switched lanes after signaling and stepped on the brakes. I was nearly rear ended! come to find out all of my lighting systems were inoperable. I had: Brake lights turn signals hazard lights headlights tail lights *windows were inoperable. The list goes on. This is terrifying to have happen while driving, and even worse, I didn't realize what was happening until I had nearly been hit by two different cars. This would have been even worse had it failed at night. I had my car towed to the dealer to be diagnosed. The issue is that the footwell module (aka frm) had failed. This happened at only 41,000 miles. Apparently this is extremely common and a long-known defect on MINICoopers. In my opinion there needs to be an immediate recall on all affected frms. I learned that MINIissued a "silent recall" of extended warranties, from 4 years to 8 years, and now to 10 years/156,000 miles. I am outside of warranty 6 months by time, but within warranty by 115,000 miles. I contacted MINIusa to request that they cover the part repair, as this is a known defective part in my car's model and year and a critical safety issue. They have refused, despite me getting in touch three times. I also notified customer relations at MINIusa that I never received notification of the warranty extension on this part, or on any other part. Additionally, I have not received any notification of recalls that apply to my vehicle, though through my recent research I have found that some have been issued. A quick google search as well as discussions with MINItechs will reveal widespread frm failure. Many other complainants on this page are regarding the same issue. Has any investigation taken place? if not, I hope there will be one.

- Boston, MA, USA

Air bag passenger light came on and stayed on. Windows down go up or down. Turn signals don't work. Ac stop working. It blows out hot air in the front. A loud thud noise happens once in a while from the back. Sometimes won't start like if the battery was dead. Sometimes engine won't turn off and will run without the key in the ignition. I've only had it since Oct 2019.

- Greensboro, NC, USA

After receiving roadside assistance for a battery issue I was driving home at highway speeds at night when the interior lighting of my dashboard went out and my instrument cluster, turn signals, fog lights, high beams, and windows ceased to function. When I made it home I scanned my vehicle via obd2 and a plethora of codes had appeared almost all related to safety features such as lighting, airbags, dynamic stability control, suspension, ABS, and speed sensing devices. After several hours of research and diagnostic work I determined the problem to be the driver side footwell module which has long been known to be a defective item to MINIBMW so much so that it's been given a warranty extension of 10 years/ 156,000 miles that remains active, but only to eligible vehicle warranty holders. After my experience of losing practically all vehicle lighting which included both turn and hazard signaling ability while driving at night and at highway speeds I implore the NHTSA to issue a safety recall on these faulty footwell modules given the ease and suddenness at which they cease to function for reasons that range from moisture intolerance, routine maintenance practices, and emergency roadside assistance as was my particular case. The problem has already been acknowledged by the manufacturer and I feel it is now time that the government address this known safety issue in order to protect America's roads and highways as well as the citizenry at large.

- Virginia Beach, VA, USA