TSB Document:

Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Summary
BLACK SPOT IN THE CENTRAL INFORMATION DISPLAY: A small black spot remains on the Central Information Display's (CID) illuminated screen which does not go away after a key cycle or sleep mode. Dead pixels in the Liquid Crystal Display (LCD) diodes. Each individual light pixel on an LCD screen is made up of three diodes- red, blue and green. If all three fail, the pixel will appear as a permanent black dot. Dead pixels can occur as a result of: Blunt force contact to the screen that does not result in a cracked surface Non-functioning diodes Manufacturer defects (e.g., gas bubble).

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Date Published
JUL 01, 2020
NHTSA TSB #
10179017
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