NHTSA — Fuel System, Gasoline: Storage: Tank Assembly Problems

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CarComplaints.com Notes: You're not going to win any style points rolling down the street in your Villager, but you're also not going to need many trips to the mechanic outside normal maintenance.

4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,884 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Mercury Villager fuel system problems

fuel system problem

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1997 Mercury Villager Owner Comments

problem #12

Aug 152007

Villager 6-cyl

  • Automatic transmission
  • 106,108 miles

A D V E R T I S E M E N T S

The contact owns a 1997 Mercury Villager. The contact stated that every time he fills up his gas tank and parks the vehicle, fuel leaks out from underneath. He took the vehicle to the dealer and they replaced the vent hose for a service charge because it was not included in NHTSA campaign id number 00V419002 (fuel system, gasoline:storage:tank assembly). The current and failure mileages were 106,108. Recall# 00V419002 updated 11/26/07.

- Owensboro, KY, USA

problem #11

Dec 022003

(reported on)

Villager 6-cyl

  • 144,500 miles
There was a filler pipe/vent hose failure which was recalled and repaired in March 2001. It failed a second time in the same location. Recall#00V419002

- Kingsland, GA, USA

problem #10

Jul 312001

(reported on)

Villager

  • miles
Consumer received recall (00S59) vehicle was taken into dealeship, when consumer arrived to pick up vehicle, he was informed that they did not have enough time to fix vehicle.

- Suffern, NY, USA

problem #9

Apr 182001

(reported on)

Villager

  • miles

A D V E R T I S E M E N T S

The consumer scheduled an appointment to have recall repair 00V-419 repair, once the consumer arrived the dealer told consumer that there were no parts available. Nlm

- Havertown, PA, USA

problem #8

Mar 112001

(reported on)

Villager

  • miles
The consumer made an appointment at the local dealer to have recall 00V-419 work performed and also asked that they replace the air filter and change the transmission fluid, when the consumer returned to pick up the vehicle he was told that they had run out of parts for the recall and they charged an outrageous amount for the other items replaced/changed. Nlm

- Willow Str, PA, USA

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problem #7

Mar 122001

(reported on)

Villager

  • miles
The dealer had no parts available for recall 00V-419. Nlm

- Pembroke P, FL, USA

problem #6

Feb 282001

Villager

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Recall 00 V 419 002/fuel tank vent hose: Clark, white Lincoln Mercury dealer, newton, MA; phone # 617/928-5400 was unable to honor recall due to no parts being available, notified manufacturer, and informed consumer that parts were on national back orders. Seeking help from NHTSA in this matter.

- Brighton, MA, USA

problem #5

Mar 062001

Villager

  • Automatic transmission
  • miles
There is a recall on Mercury Villager for fuel tank. Dealer has not gotten pieces in for repairs. Dealer had told consumer that recall parts were to come in yesterday, but dealer called back stating that they did not know when the part was coming in.

- Richmond, VA, USA

problem #4

Jan 222001

(reported on)

Villager

  • Automatic transmission
  • miles
While filling gas tank, gas was pouring all over due to faulty gas tank and fuel lines, consumer stated that there were cracks in the fuel lines.

- Oxford, MS, USA

problem #3

Jan 172001

(reported on)

Villager

  • miles
There is fuel leaking from fuel tank. Recall 00V419.002 has been issued. However, however, this vehicle was not included due to VIN.

- Louisville, TX, USA

problem #2

Nov 282000

Villager

  • miles
Filled fuel tank, drove home, parked van in garage. Smelled gas & found huge gas puddle under van. Gas was almost pouring out. Very dangerous situation. Dealer will not fix under recall 96V203000.

- Lawrenceville, GA, USA

problem #1

Oct 312000

Villager

  • miles
Consumer's vehicle had fuel leakage. Consumer brought vehicle to a dealer in time. Dealer found that the tank & tube that ohad to be replaced. Recall 96V203000/ manufacturer's recall 96S56 did apply to consumer. Manufacturer wasn't willing to help with cost. Part was not available in the U.S. & Ford was not producing it.

- Oxford, MS, USA

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