Doors locks did not operate properly. Doors would lock without warning. When consumer stepped out of vehicle doors would lock on their own, even with the key still in the ignition switch.

- West Columbia, SC, USA

No summary listed for above vehicle.

- Perry Hall, MD, USA

While driving oil light came on, and then al loud noise came from engine, causing engine to drag. Consumer had oil change twice, and fixed problem temporarily.

- Belfair, WA, USA

Remote keyless entry locks doors without warning, locking passengers in vehicle with no escape.

- Palmdale, CA, USA

No summary listed for above vehicle.

- Chino Hills, CA, USA

Remote control would intermittently lock up by itself before letting consumer out of vehicle. Dealer notified, service bulletin allowed dealer to repair vehicle.

- Slidedell, LA, USA

Engine oil light intermittently flashing when engine is cold (after starting). Oil light goes off after engine is warmed up. Intermittent excessive "engine noise" when engine is cold (after starting). Mercury dealership indicates "sludge" in engine, recommends replacement of engine. Last oil change at 29000 miles and previously at 24600 miles. Dealership is indicating engine damage is due to inadequate maintenance (I.e. oil change frequency). Ford issued a letter January 1997 (recall 96M89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles. Dealership is contending that the engine damage is not due to this recall but owner maintenance. I would like to know if you can provide additional detail on the 96M89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage I am experiencing at 40,700 miles. While I understand this issue is not safety related any assistance you could provide would be appreciated.

- Farmington Hills, MI, USA

Engine oil light intermittently flashing when engine is cold (after starting). Oil light goes off after engine is warmed up. Intermittent excessive "engine noise" when engine is cold (after starting). Mercury dealership indicates "sludge" in engine, recommends replacement of engine. Last oil change at 29000 miles and previously at 24600 miles. Dealership is indicating engine damage is due to inadequate maintenance (I.e. oil change frequency). Ford issued a letter January 1997 (recall 96M89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles. Dealership is contending that the engine damage is not due to this recall but owner maintenance. I would like to know if you can provide additional detail on the 96M89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage I am experiencing at 40,700 miles. While I understand this issue is not safety related any assistance you could provide would be appreciated.

- Farmington Hills, MI, USA

Engine oil light intermittently flashing when engine is cold (after starting). Oil light goes off after engine is warmed up. Intermittent excessive "engine noise" when engine is cold (after starting). Mercury dealership indicates "sludge" in engine, recommends replacement of engine. Last oil change at 29000 miles and previously at 24600 miles. Dealership is indicating engine damage is due to inadequate maintenance (I.e. oil change frequency). Ford issued a letter January 1997 (recall 96M89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles. Dealership is contending that the engine damage is not due to this recall but owner maintenance. I would like to know if you can provide additional detail on the 96M89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage I am experiencing at 40,700 miles. While I understand this issue is not safety related any assistance you could provide would be appreciated.

- Farmington Hills, MI, USA

Engine oil light intermittently flashing when engine is cold (after starting). Oil light goes off after engine is warmed up. Intermittent excessive "engine noise" when engine is cold (after starting). Mercury dealership indicates "sludge" in engine, recommends replacement of engine. Last oil change at 29000 miles and previously at 24600 miles. Dealership is indicating engine damage is due to inadequate maintenance (I.e. oil change frequency). Ford issued a letter January 1997 (recall 96M89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles. Dealership is contending that the engine damage is not due to this recall but owner maintenance. I would like to know if you can provide additional detail on the 96M89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage I am experiencing at 40,700 miles. While I understand this issue is not safety related any assistance you could provide would be appreciated.

- Farmington Hills, MI, USA