The contact owned a 2003 Mercury Sable. While driving 35 mph, another vehicle collided with the contact's vehicle. The air bags failed to deploy and the seat belt did not lock, which forced the contact to strike the steering wheel during the crash. The contact sustained a concussion, back, and neck injuries that required medical attention. A police report was filed. The vehicle was towed to the contact's home and then towed to a junk yard. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 100,000.

- Missouri City, TX, USA

While driving at approximately 55 to 60 mph vehicle was involved in a collision. Upon impact, driver's side air bag did not deploy.vehicle was totaled.

- West Babylon, NY, USA

While driving 45 mph consumer's vehicle collided with another vehicle head on, and the air bags did not deploy.

- Princeton, IL, USA