I purchased a 2002 Mercury Sable in September, 2006. On January 19, 2007 while turning into my driveway going 3-5 miles an hour both frontal airbags deployed causing an estimated $3,000 to $4,000 in damages. The dealer has refused to assist me saying I bought the car "as is". they told me to file the claim with my insurance company. The insurance company said they could do nothing "there was no impact". Ford Motor Company said there was a 50,000 mile warranty. Your department sent me a service technical bulletin stating that Ford knew of this problem in may, 2002. I have been unable to get anyone (ie: Dealer, insurance company, finance company, or manufacturer) to help me with this issue. In February of this year 2009, the fuel pump, driver, computer, and transmission went out in this car. I have spent over $1,600 in repair of this vehicle. Due to the depreciation of the car, the mechanical failures, and the safety issue of no airbags the vehicle is worth nothing. I still owe the finance company $6,000 and have not been able to drive the car for the last 10 months. I was recently directed to research the consumer rights act of 1974, the magnuson-moss warranty act, sale of goods act 1979, Alabama lemon laws, buyers remorse law, trade commission act, uniform commercial code, and consumer rights when buying a used car by the BBB. I have been denied my rights. No consumer should have to experience what I have. Every consumer has the right to expect a car they purchase to meet reasonable standards. There was a grave issue of safety for me and my granddaughter when the airbags deployed. Thank god we were not injured. All of these failures have significantly impaired the use, value, and safety of this vehicle! they arose out of the ordinary use of the vehicle and not as a result of abuse. The motor vehicle is out of service and in the custody of the dealer due to repair attempts, one of which occurred during the lemon law rights period.

- Ohatchee, AL, USA

: the contact stated that the vehicle jerked forward at an alarming rate of speed whenever the accelerator was depressed. The sudden acceleration caused an accident with another vehicle and a police report was filed. The vehicle was inspected by the service dealer who determined that the transmission was the cause of the problem. The transmission was replaced. The contact asked for the old parts and the service dealer refused to supply those parts. The manufacturer was contacted and refused assistance because the vehicle was involved in an accident.

- Denver, CO, USA

2002 Mercury Sable both front & both rear springs/ corroded & snapped. Front left tire punctured. No official recall for 2002. My father has a 2000 with same exact problem which was covered by recall my car needs rear struts/rear springs /sway bar links/front struts/& springs with link kits basically the whole front & rear suspension. Transmission failed a just over 80,000 miles.

- Dover , NH, USA

I own a 2002 Mercury Sable VIN # [xxx]. the automatic transmission slips badly when going from first to second gear. I have been trying to get the dealer, fairfeild Lincoln Mercury, 6065 dixie highway, fairfeild Ohio, 45014, to repair the problem since 11/17/03 with no result. On October 25, 2004 I pulled out in traffic and was almost struck when the vehicle failed to shift and accelerate through the intersection. The transmission fails to shift and the rpms maxed out. The vehicle simply coasted through the intersection and the other vehicle was able to narrowly avoid hitting me. On the three occasion (which I can document) the dealership said they drove the vehicle and could not duplicate the failure and thus they could not repair the vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Westchester, OH, USA

While driving 40 mph transmission intermittently slipped gears. Dealership was notified, but did not resolve the problem.

- Lewisville, NC, USA

Car surges.transaxle light comes on and continually blinks until the ignition is turned off. Been to the dealer 3 times where error PO734 was retrieved each time. Dealer replaced some transmission parts. Dealer unable to duplicate the problem. The problem is intermittent and still exists. Called Ford Motor Company (Mercury) customer service. No help. Requested a dispute application form.

- Centennial, CO, USA

Transmission problem in traffic. Car doesn't shift properly when accelerating from lower speeds and gives passengers a jolt.

- Poughkeepsie, NY, USA

I have a 2002 Mercury Sable w/ 40,000 miles on it. The car had to be taken back numerous times the hub caps fell off after the 6th time they replaced with alloy wheels. The right & left sway bar end links have been replaced. The altenator went out and was replaced. The transmission had to completely be overhauled. The powertrain control module replaed, the spark plug wire replaced, replaced processor and key. #4 plug wire shorting out caused coil to go bad and fouled #3 ac coil asy-ign replaced after fixing $3 & #4 showed up on power balance retest, but said road test was ok at this time suggested fel management. It scares me that so much can go wrong on a 2002 auto. I did have extended warranty on the altenator and transmission, but I would have hated to pay the $3028 charge to fix the problem, I wasn't real happy to pay the deductible. The extended warranty got stuck paying even though I had the car in under orignal warranty for the same problem.

- Louisville, KY, USA

The vehicle experienced transmission problems.

- Warner Robins, GA, USA

Consumer called complaining about having problems with the transmission. Also stated that dealer was contacted and that they stated that they can't find anything wrong with the vehicle. * nlm

- Warner Robins, GA, USA