2002 Mercury Sable ls. Consumer states problems with fuel injector and damaged valve the consumer stated when the check engine light illuminated, the vehicle developed an engine miss. The problem was diagnosed as a faulty #5 fuel injector. Codes PO305 and PO316. The cost of the repair was $800 plus dollars. When the consumer retrieved the vehicle, he was informed there was some carbon deposits present and the vehicle might run a little rough until the carbon burned off. One week later, the check engine light illuminated again. It was the same two codes from a previous repair. The dealer informed the consumer of a damaged valve and the cost would be anywhere from $1600-$2000. The consumer filed a complaint with the attorney generals office and was refunded his money from the previous repair. The consumer stated the problem with his vehicle remains unresolved. The engine has an internal defect. Updated 10/17/11

- Hartsdale, NY, USA

My car (2002 Mercury Sable) continues to fail smog inspection due to faulty oxygen sensors. I have taken it to the dealer and it costs at least $200 each time I take it in and they never completely fix it stating it is an ongoing problem with this car. The check engine light is always on.

- Las Vegas, NV, USA

2002 Sable sl -purchased May 2005 - w/14,000 miles- Nov. Drove on freeway- exited to restaurant- with in 4 minutes of exiting car front end was engulfed w/flames reaching into dash- fire dept. On seen- when car was placed on tow 5 minutes later car started fire again- had to get fire dept. Again- engine completely melted- tow yard and varsity dealer rep. Stated a very suspicious fire seeing there is only 16,000-17,000 miles. Ford will not investigate and refuses to give me an answer to why and how I almost died in a severe car fire - there is not much left to the vehicle- it is sitting at stu evans Ford Mercury, garden city, Michigan- your help would be greatly appreciated. I only had limited insurance and could not afford fire and theft for I just graduated from college trying to find a job. 1 week before this incident I retained a job and now have no vehicle. My mother purchased it for $12,000 for a grad. Gift for me so I wouldn't have a car payment to worry about. Now I have nothing. The car was running fine, no noises or anything, . an oil change was done 4 weeks prior to the incident.

- South Lyon, MI, USA

The consumer said that he got out of the car to go get a hair cut, and when he came out the car was running although he had the keys in his hands. When the consumer popped the hood, the engine was running, and when he closed the hood it stopped all of a sudden. The consumer had no idea that this was going to happen. The consumer saw on cnn news about Ford. The consumer had become concerned and wanted someone to help him. The dealer said that they could not find anything wrong with the car. The manufacturer said that the car was not on recall. The caller was very concerned because he needed the car and wanted someone to help him. The problem may be due to the cruise control switch.

- Charleston , SC, USA