The contact owns a 2000 Mercury Sable. The contact stated that the seat belt in his vehicle locks up and will not pull out. He purchased another seat belt assembly retractor and had it replaced by a mechanic, but the failure is recurring. The Ford manufacturer stated that there were no recalls regarding the seat belt retractor. The failure mileage was 154,000.

- Clarksdale, MA, USA

Front passenger seat belt will not retract. Left rear seat belt will not retract.

- Stoneham, MA, USA

(1) I purchased my 2000 Mercury Sable gs V6 from my father with appx. 38,000 miles on it. My father and I kept it well maintained as required in the manufactures warranty guidelines. He originally bought it new from the Mercury dealership in farmington, mi which is now located in dearborn, mi called jack demmer Lincoln Mercury. When I purchased the car from my father the seatbelts were both working fine. (2)on the Mercury Sable both seat belt harnesses (seatbelt rotator) locks up preventing you to allow you to put on the seatbelt. Consequences can cause serious injury, or even death. (3) I contacted the dealership. They stated that the car has 64,000 miles on it and is out of the 36,000 mile warranty so they are not obligated to replace the belts. They did offer to replace both seat belts for $200 per belt as they said they wouldn't fix them as its a safety issue. The car to this date has not been repaired. I am concerned that this is a problem in other Mercury Sable and would like it investigated if possible.

- Farmington Hills, MI, USA

Driver's side seat belt failed to stay latched properly. Consumer drove the vehicle to the dealer for inspection, and mechanic replaced the seat belt system.

- Eagle, WI, USA

The driver's seat belt would not fully retract back, therefore it was loose on the driver. Dealership was notified, but did not resolve the problem.

- North Easton, MA, USA