The torque converter in the transmission failed. The vehicle stopped dead in the street. I was on a side street at the time and not on the highway. I called 4 transmission repair shops in the St. Charles, mo area for pricing. They were all aware of this defect but Ford does not have a recall and will not offer any type of satisfaction for the repair. If I had been traveling at a higher rate of speed, on a busy street or highway, an accident would have occurred. I think this is definitely a safety hazard. I don't know that any other consumers have complained but a survey of transmission repair shops would surely reveal the extent of the problem.

- St Peters, MO, USA

Exited from the highway to refuel. Upon fueling we intended to continue our trip as planned. Car stopped at light began to accelerate for 5-10 feet. Engine made a revving sound and all power was lost. All fuels look good and this car has less than 20,000 miles total because it was used sparingly by previous owner. No lights or indication gave warning that transmission would lose power. We are now seeing online that this is an issue. I had previously called dealer but kept getting hung up on. I am a widow with children and do not have the money to just tow the car to be fixed as this was our only transportation we have been limited on actually traveling to the dealership so they can check recall information for us.

- Fort Myers, FL, USA

Driving down road in my 2000 Mercury Sable, stopped at redlight, tried to pull out, car would only rev up and not move. There were no signs that the transmission was going bad just up and quit pulling. We were.stuck in middle of road, with cars passing around us. We.was in danger of getting hit. We had 100 miles to drive on freeway to get home. If this had happened then, we surely would have been hit by a passing car. I have researched this a lot and have found this a common problem with these cars.

- Hillsdale, MI, USA

Neutral safety switch fails and car is undriveable, because it can't be shifted into gear.

- Cuyahoga Falls, OH, USA